Senior Claims Specialist - Construction Defect - Remote

Overview

Crum & Forster Company Overview Crum & Forster (C&F) provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F has a financial strength rating of A+ (Superior) by AM Best and is recognized for our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is recognized as a great place to work, including awards for workplace and wellness and our commitment to diversity, equity and inclusion. C&F is part of Fairfax Financial Holdings. For more information about Crum & Forster, please visit our website:

Job Description Crum & Forster is looking for a Sr. Claims Specialist who will be a key part of a dynamic team. You will manage an assigned pending of Construction Defect claims and operate under appropriate levels of supervision and within established authority. The position reports to the assigned Manager, Director or Vice President, as determined by business needs. This role can be filled at the Claims Specialist or Senior level depending on the candidate’s skills and experience.

• Receive claim assignments, verify and determine applicability of coverage.
• Interpret complex coverage issues and write reservation of rights and declination of coverage letters.
• Determine the method and extent of investigation for each claim as required by company Best Practices.
• Review and manage claim files for adequacy and timeliness of investigation, evaluation and reserve; maintain a timely diary for each claim.
• Evaluate and adjust claims within the adjuster’s authority level.
• Report directly on technical matters to supervisor or management.
• Evaluate and manage litigated claims and determine future course of handling and disposition.
• Consult with the assigned Manager, Director or Coverage unit on claims needing assistance or exceeding authority.
• Assess risk transfer and development of information required to address tender issues.
• Assess recovery potential and development of information required to pursue recovery.
• Ensure equitable and prompt adjustment and management of assigned claims in accordance with Best Practices.
• Provide superior customer service to all agents, insureds, and others encountered during the claims handling process.

• Minimum of three years Construction Defect claims or similar legal experience.
• College degree required or equivalent experience.
• Insurance designation and/or related courses are a plus.
• Obtain and maintain required state licenses.
• Excellent verbal and written communication skills; ability to communicate with all levels within the organization.
• Computer skills with a working knowledge of the Microsoft Office suite.
• Occasional travel required.

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits covering health, dental & vision, and programs focused on physical, mental and financial wellbeing
• Career development opportunities including tuition reimbursement, industry-related certifications and professional training
• A dynamic, ambitious, fun and exciting work environment
• Social and community responsibility programs including matching donations, volunteer opportunities, and an employee-driven corporate giving program

If you require special accommodations, please let us know. We value inclusivity and diversity and are committed to equal employment opportunity. We welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you require special accommodations, please let us know.

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Crum & Forster is committed to a workplace free from discriminatory pay disparities and complying with pay equity laws. Salary ranges are available and are regularly reviewed. The advertised annual base pay ranges from $55,800 to $104,900, with actual compensation determined by factors including market pay, responsibilities, skills, and performance. You may have the opportunity to participate in discretionary stock-based compensation and/or performance-based pay programs.