SIU Desk Investigator, Commercial Claims - Remote

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SIU Desk Investigator, Commercial Claims - Remote

R7623 SIU Desk Investigator, Commercial Claims - Remote (Open)

Colorado - Home Teleworkers

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We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today’s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company.

We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.

We are actively hiring for an SIU Desk Investigator, Commercial Claims - Remote.

The SIU Desk Investigator is responsible for the timely and efficient identification, investigation, and resolution of cases in the commercial TNC space. Ultimately, the value of their work will be demonstrated by both the mitigation and deterrence impact on those claims deemed questionable. Leveraging a deep understanding of emerging technologies and investigative techniques, the role will work to combat fraud effectively within the Mobilitas ecosystem.

• Identification, investigation, and deterrence/mitigation of suspected insurance fraud across multiple states.
• Conducts comprehensive case reviews and creates detailed investigative actions plans.
• Conducts a variety of standard investigative tasks, including background/ISO research, statements, document analysis, etc.
• Attends virtual EUOs.
• Adept at vendor management; the role requires formulating strategies around retaining defense counsel, field & surveillance investigators, forensic engineers, or other subject matter experts.
• Properly retains materials in accordance with federal and state rules of evidence.
• At the conclusion of the investigation, provide unbiased recommendations to claims personnel regarding claim resolution.
• Reports instances of suspected insurance fraud to the appropriate authorities, in accordance with statutory requirements.
• Testifies on behalf of Mobilitas in criminal or civil court as required.
• Provide training and guidance to other team members on best practices for fraud detection.
• Work closely with regulatory and law enforcement agencies to stay up to date with evolving trends in fraud patterns and countermeasures.
• Complies with local, state, and federal statutes regarding proper, timely, and ethical insurance investigations.
• Acts as a liaison with local/state/federal law enforcement personnel, industry advocates and other companies.
• Serves as the subject matter expert (liaison) on fraud to business and industry partners.

• High School Diploma/GED or 5 years of relevant work experience in claims and/or fraud investigation.
• 5+ years of experience handling complex claims, preferably in the commercial auto environment.
• Depending on assignment, may…