Workers’ Claims Specialist; FL, KY REMOTE

Overview

Creative Risk Solutions (CRS), part of the Holmes Murphy umbrella, specializes in third‑party claims management solutions. We are hiring a Workers’ Compensation Claims Specialist to handle claims in Florida and Kentucky.

• Receive, gather, and accurately transmit workers’ compensation information to the company from communications with the insured, claimants, and internal staff promptly.
• Investigate, evaluate, and resolve lost‑time workers’ compensation claims, including litigated claims.
• Mediates situations between the insured and the insurance company with minimal supervisory support, researching coverage issues as needed.
• Enter and maintain accurate information on a computer system throughout the claim process, including final settlement data.
• Generate checks for indemnity and medical payments daily.
• Develop and monitor consistency in procedural matters of the claims handling process within CRS.
• Show willingness to become licensed when required in the jurisdiction where claims are handled.

• Education: High school diploma required; college degree preferred.
• Technical designations: AIC and CPCU encouraged.
• Experience: 3–5 years of claims experience with a strong background in workers’ compensation, including FL and KY claims.
• Licensing: Active Florida and/or Kentucky Workers Compensation license required or ability to acquire within three months of hire.

• Proficient knowledge of workers’ compensation insurance coverage and claims processing procedures.
• Ability to adjudicate lost‑time claims across multiple jurisdictions.
• Quick learner of various software programs.

• Strong grasp of claims principles, practices, and insurance coverage interpretation.
• Ability to contribute to workflows and adhere to compliance requirements.
• Prioritizes problem solving, fosters relationships, and collaborates to deliver client solutions.

• Health, dental, and vision coverage.
• Paid parental leave.
• Continuing education and tuition reimbursement.
• 401(k) profit sharing.
• Generous time‑off policies.
• Paid volunteer time off and employee matching gifts to charities.

Holmes Murphy & Associates is an Equal Opportunity Employer.