AVP, Affluent Personal Lines; Hybrid - NJ

Job Summary:

P&C Private Client Group (PCG/affluent lines) is a division of NFP Property & Casualty. We are a retail operation for affluent and wealthy individuals and families seeking personal lines products in the United States, parts of Europe, and Canada. Our headquarters are in New York City with offices across the country - specializing in insurance ranging from homeowners and auto to specialty lines, such as aircraft and watercraft.

The Assistant Vice President will have responsibility for multiple highly complex clients. In this role, you will manage new and existing clients, maintain strong relationships with key client stakeholders and carriers and be responsible for policy compliance and human resources functions.

This is a full-time role with the flexibility of a hybrid work schedule of at least 2-3 days a week from our Berkeley Heights, NJ office and other days from home. Being in the office is essential for fostering interaction, immediate feedback, and stronger team relationships, all of which are crucial for strategic alignment of this position.

• Develop and maintain ongoing relationships with complex and large clients. Act as the subject matter expert on Property & Casualty and carrier products and services.
• Maintain and manage solid relationships with clients and carrier sales representatives. Negotiate with carriers for the best possible result.
• Work with internal and external centers of influence to develop relationships.
• Work with the Senior Leadership team to develop regional client deliverables. Ensure deliverables are executed within the local office(s) and that they are complete, accurate and conform to NFP standards. Make adjustments as necessary.
• Attend renewal and strategy meetings with high-profile or difficult clients. Manage team structure and monitor team workload to determine capacity to take on new clients.

• Must be able to work a hybrid schedule from our Berkeley Heights, NJ office
• When working from home, you must maintain a private workspace to secure company equipment and correspondence; maintain high-speed internet, be present and responsive online and minimize personal interruptions during your work shift.
• Must have Personal Lines and High Net Worth/Private Client Group (PCG) client coverage experience.
• P&C Account/Client Management experience with a retail brokerage or independent agency.
• Familiarity with major markets, such as AIG, Chubb/ACE, PURE, Berkley One and Cincinnati. This includes knowledge of their products, appetite and experience with their quoting systems.
• Must be able to read, analyze and reconcile financial reports.
• Highly professional and self-motivated.
• Excellent verbal and interpersonal skills with the ability to communicate with clients, colleagues, and carriers and interact with a variety of people/personalities.
• Proficiency in Outlook, Word, and Excel. Possess technical expertise plus solid analytical and problem-solving skills.
• Excellent written communication skills – writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively; able to read and interpret written information.
• Self-confident to make sound independent decisions and demonstrate strong leadership skills.
• Ability to handle situations in a calm, courteous and professional manner.

• Ideally more than 10 years of Personal Lines industry and product line experience with extensive High Net Worth Account/Client Management experience. This must include experience at an independent agency or retail insurance brokerage.
• In addition to familiarity with the major markets as mentioned above, a familiarity with carriers such as Travelers and Progressive as well as The National Flood Insurance Program.
• Leadership and Supervisory experience including training or mentorship.
• Experience with an agency management system/CRM is required. Fluency with Epic is a plus.
• A bachelor’s degree preferred. HS Diploma or GED is required with additional learning/certifications.

• P&C Insurance License required upon hire.
• CIC, CPCU…