Claims Adjuster

Opportunity

The Claims Adjuster is responsible for providing partners with exceptional claims handling services. Partners include public entities, public schools, agents, reinsurers, and fellow employees. The ideal candidate will apply prior claims handling knowledge from experience in the insurance industry, as well as experience with claims for public entities and public schools. This position can be located in one of Hylant’s Ohio office locations (Cincinnati, Cleveland, Columbus or Toledo) with remote work flexibility.

• Investigate to confirm coverage, determine liability, establish damages, report status, document activities, discern immunities/defenses available and negotiate settlement of all types of assigned claims in a supervised learning environment.
• Determine, report on, and initiate subrogation and salvage recoveries.
• Settle and make payments on assigned claims within prescribed authority level.
• Effectively plan and schedule work needed to properly handle assigned claims.
• Perform most duties on an individual basis, with assistance from other senior staff or supervisor if needed.
• Make timely contact and interview customers, claimants, and witnesses while being responsive to messages, phone calls, emails and correspondence.

• A bachelor’s degree (or work experience equivalent) and a valid state driver’s license are required.
• Claims experience required; public entity and/or public‑school claims experience preferred.
• A well‑qualified applicant has exceptional attention to detail; communicates clearly and concisely, both verbally and in writing; is a team player; and is organized and efficient with his/her time.

A multi‑year recipient of Best Places to Work in Insurance, Hylant is a full‑service insurance brokerage with over 20 offices in eight states. Since the founding of our family‑owned business over 90 years ago, we have pledged to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor – you’re family.

Hylant is proud to be an equal‑opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or other characteristics protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E‑Verify.