Property Claims Adjuster

This position will be accountable for successfully investigating, reserving, assigning and settling first‑party property losses while delivering superior customer service.

• Handle claim files in a manner consistent with Claim quality standards and goals.
• Negotiate skillfully in challenging situations with internal and external groups.
• Make independent business decisions to move claims forward as needed.
• Consistently provide high‑quality customer service.
• Meet or exceed expectations and requirements of internal and external customers.
• Properly assess the exposure of assigned claims.
• Utilize organization and communication skills to effectively resolve assignments, manage claim deadlines, and appropriately manage vendors.
• Develop technical and jurisdictional expertise, including knowledge of independent adjusters, contractors, vendors, etc.
• Set appropriate and timely file reserves.
• Identify and properly manage subrogation, salvage and other recovery opportunities.
• Identify fraud indicators and initiate investigation.
• Always demonstrate professionalism and establish credibility when interacting with customers; personally enhance The Hartford’s reputation in the marketplace.

• Demonstrate knowledge of LOB specific competencies to ensure effective management of claims.
• Utilize verbal and numerical critical thinking skills to gather information and data; make sound decisions based upon the mixture of analysis, wisdom, experience and judgment.
• Ability to communicate in a clear, succinct manner (written and verbal).

• Support and help create a team environment that achieves Culture behaviors.
• Build appropriate rapport and constructive and effective relationships with people inside and outside the organization.
• Represent The Hartford as a credible, trustworthy, flexible and dependable resource.
• Demonstrate courtesy, honesty, integrity, respect and competence when interacting with others.

• College Degree strongly preferred; extracurricular or volunteer activities desired.
• Evidence of career growth.
• Experience in Construction Industry preferred, not required.
• Ability to handle complex and difficult negotiations with urgency.
• Ability to handle competing priorities while positively impacting the quality and service we are committed to delivering.
• Superior desk management skills required.
• Critical thinking skills inclusive of investigation, decision making and conflict resolution.
• Ability to contribute and promote an inclusive culture of continuous learning built on teamwork, collaboration, transparency, and accountability.
• Passionate desire to help both internal and external customers.
• Ability to embrace change and flourish with industry‑changing technology and trends.
• Experience using AI tools like Copilot or ChatGPT to help with research, problem solving, data analysis or written communications.
• Ability to create and maintain loyal customers by creating a service experience that differentiates us within the industry.
• Ability to listen attentively to our customer’s needs and exhibit empathy during difficult situations.
• Ability to produce clear and grammatically accurate correspondence.

• Important Dates:
  • Adjuster License required to be obtained prior to start of training August 17th, 2026. Licensing prep time will be fully paid from August 10th 2026 to August 21st 2026.
  • Must successfully complete a multi‑week New Hire Training Course.
  • Training period:
    August 10th – November 6th, 2026.
  • May include 1 week of travel to Texas for in‑person training the week of October 5th, 2026.
• This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT; San Antonio, TX; Lake Mary, FL; Scottsdale, AZ; Naperville, IL; Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote arrangement with occasional office visits as business needs arise.

The annualized base pay range for this role is $59,520 – $89,280. The base pay is one component of The Hartford’s total compensation package, which may also include short‑term or annual bonuses, long‑term incentives, and on‑the‑spot recognition.

Equal Opportunity Employer / Sex / Race / Color / Veterans / Disability / Sexual Orientation / Gender Identity or Expression / Religion / Age