Claims Consultant - Miscellaneous and Allied Health Professional Liability

Claims Consultant FL - CV07GE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too.

The Hartford Financial Lines Errors & Omissions E&O Claims Group is hiring a Claims Consultant to manage third‑party Miscellaneous and Allied Health Professional Liability claims from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required.

• Conduct investigations and analyze information learned on the claim.
• Appropriately and accurately analyze and determine coverage, liability and damages based upon the facts of each claim.
• Write and communicate with insureds regarding coverage, liability, damages and other issues.
• Set appropriate expense and indemnity reserves, monitor for necessary adjustments and present cases to management for approval above established authority levels.
• Develop and implement resolution strategies through negotiations to achieve high‑quality outcomes.
• Proactively manage litigation and counsel, including litigation planning, execution, budgeting and bill review.
• Understand and analyze potential extra‑contractual liability as needed.
• Attend trials and mediations as necessary.
• Contribute to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives.
• Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Provide support and collaborate with business partners to evaluate and address claim trends and developments.
• Address inquiries from agents and policyholders, providing superior customer service.
• Provide key training and marketing support to Underwriters.

• Juris Doctorate strongly preferred.
• Minimum of three years handling third‑party Professional Liability insurance defense or Professional Liability coverage litigation.
• Experience handling bodily injury matters required.
• Experience handling medical malpractice or allied health preferred.
• Familiarity with AI‑powered tools such as Microsoft Copilot is a plus.
• Disciplined, results‑oriented with the ability to focus on bottom‑line results.
• Knowledge and experience handling all aspects of liability claims.
• Excellent oral and written communication skills.
• Excellent strategic thinking, execution, negotiation and advanced technical claim handling skills.
• Knowledge of insurance coverage issues is a plus.
• Superior time, task prioritization and desk management skills.
• Ability to communicate thoughts clearly and concisely, and influence and persuade others.

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT; San Antonio, TX; Scottsdale, AZ; Lake Mary, FL; Naperville, IL; Alpharetta, GA) are expected to work in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

The listed annualized base pay range is $122,400 - $183,600. Compensation is based on analysis of similar positions in the external market and may vary based on performance and competencies. The base pay is just one component of The Hartford’s total compensation package, which may include short‑term or annual bonuses, long‑term incentives and on‑the‑spot recognition.

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age