Workers' Claims Specialist; Remote - MN, SD, WI, PA, IA

Job Overview

Creative Risk Solutions (CRS), a line of business under the Holmes Murphy umbrella, is a leading Third‑Party Administrator specializing in innovative claims management solutions. CRS is seeking a Workers’ Compensation Claims Specialist.

• Receives, gathers, and accurately transmits workers’ compensation information to the company from communications with the insured, claimants, and internal staff in a timely manner.
• Investigates, evaluates, and resolves Workers’ Compensation claims.
• Mediates situations between the insured and the insurance company, including researching coverage issues.
• Enters and maintains accurate information on a computer system during the claim process, including final settlement information.
• Generates checks for indemnity and medical payments daily.
• Develops and monitors consistency in procedural matters of the claims handling process with CRS.
• Compiles and interprets Workers’ compensation reports on designated accounts as requested.
• Adjudicates lost time claims.
• Participates in claim reviews and attends Risk Control Workshops when requested by agency partners or insureds, either in person or by phone.
• Performs special projects and other duties as requested.

• Education: High school diploma required; college degree preferred. Technical designations such as AIC and CPCU are encouraged.
• Licensing: Active state‑specific Workers Compensation License required or ability to acquire one within three months of hire. Willingness to obtain additional state‑specific licenses as needed.
• Experience: 2–4 years claims experience with a strong background in Workers’ Compensation coverage.
• Technical
  
  Competencies:
  
  In-depth understanding and application of claims principles and practices and insurance coverage interpretation as it relates to consulting, evaluating, and resolving claims.

• Competitive compensation with a salary range of $45,800–$78,800.
• Health, dental, and vision insurance.
• Paid parental leave and supportive new parent benefits.
• Company‑paid continuing education and tuition reimbursement.
• 401k profit sharing.
• Generous time‑off practices in addition to paid holidays.
• Paid volunteer time off and employee matching gifts to charities.
• DE&I programs, including paid Diversity Day time off, a Chief Diversity Officer, and a diversity committee.
• Consistent merit increase and promotion opportunities.
• Discretionary bonus opportunity.
• Comprehensive total rewards program including annual bonuses, total wellbeing benefits, and professional development support.

Holmes Murphy & Associates is an Equal Opportunity Employer.