Claims Operations Associate

SCI Summit Consulting, LLC

Summit provides independent insurance agents and their clients with market‑leading workers’ comp insurance and elite customer service. We’re growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid‑Atlantic. Our strength comes from a single‑minded focus on workers’ comp and a commitment to long‑term customer relationships. Summit is the partner you turn to when you need a specialist who not only knows workers’ comp but also gets to know your business and your priorities.

Our field team members are located in every state in which we operate. Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best.

• Provides administrative and processing support to the Claims department. May process and organize claim file information.
• Prepares and maintains records.
• Identifies opportunities to streamline claims procedures, enhance efficiency, and reduce costs.
• Performs other duties as assigned.
• The person hired for this position will work out of the Lakeland, FL office which offers a hybrid work environment of 4 days in the office and 1 day work from home.

Education: High School Diploma (Associates degree preferred).

Scope of Job/

Qualifications:

Develops knowledge of local, state, and federal insurance‑related policies. Develops analytical and organizational abilities with a focus on prioritization. Develops working knowledge of claim data processing systems. Demonstrates interpersonal and communication skills.

We offer competitive benefits packages for full‑time and part‑time employees*. Full‑time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full‑time and eligible part‑time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at

• Excludes seasonal employees and interns.