Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

National Interstate is looking for a Workers Comp Senior Claims Specialist to join their team. This individual will work a hybrid schedule out of the Richfield, OH office. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

• Manages a large inventory of highly complex claims to evaluate compensability/liability.
• Strategically orchestrates and leads comprehensive claims investigations to confirm coverage and to determine liability, compensability and damages.
• Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority.
• May attend arbitrations, mediations, depositions, or trials.
• Conveys highly complex information regarding coverage and settlements to insureds, claimants, and external partners.
• Authorizes payments in accordance with assigned authority limit, ensuring timely disbursement.
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

• Education:
  
  Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
• Experience:
  
  Generally, a minimum of 13 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).

• Works at the highest authority limits on assignments of the highest technical complexity and coordination.
• Excellent analytical, negotiation, and problem‑solving skills.
• Demonstrates expert knowledge of insurance policies, coverage, and claims handling procedures.
• Maintains and leverages knowledge of industry laws and regulations.
• Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims.
• Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
• Proven ability to handle confidential information with discretion.
• Recognized as a subject matter expert within the company, potentially operating at a peer level to management.

• Salary Range: $90,000.00 - $95,000.00.
• Benefits:
  Full‑time employees have medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full‑time and eligible part‑time employees also enjoy paid time off, paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.