Claims Analyst - REMOTE

Summary

The Claims Analyst handles complex and high exposure bodily injury and property damage claims under Ryder’s self-administered liability program. This position investigates and adjusts claims, and directs defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes.

• Bachelor’s degree and/or equivalent experience and seven or more (7+) years of experience in casualty claims.
• Strong claim technical skills.
• Adjuster licenses are required for various States;
  State licenses are a plus, and obtaining necessary licensing will be required within 90 days.
• Demonstrated ability to handle large exposure and complex claims, including litigated matters and coverage cases.
• Strong commitment to customer focus and effective interpersonal skills.
• Superior negotiation skills and comprehensive understanding of insurance coverage and applicable laws and regulations.
• Complete detailed and quality internal reports.

• Investigate and adjust claims, and direct outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes.
• Assist Claim Manager in identifying exposures and recommend solutions.
• Maintain comprehensive understanding of laws and regulations governing Property and Casualty claims in the US, Canada, and Puerto Rico.
• Alert Claim Manager to changes in laws that could impact Ryder’s liability program.
• Interact on‑going with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third‑party claimants.
• Collaborate with Law Department on significant cases and update field operations on claim status.
• Supervise outside vendors for investigations, cost containment, expert witnesses, and litigation management.
• Interact with primary and excess insurance carriers and reinsurers on files meeting reporting thresholds.
• Assist Claims Manager when appropriate or in their absence.
• Assist team members on technical issues.
• Set reserves to reflect probable ultimate payout based on documented file developments.
• Investigate and resolve complex high exposure claims pursued against Ryder and insured customers.
• Ensure appropriate and cost‑effective resolution of all claims and maintain a high level of customer service.
• Handle cases in compliance with state statutes.

Salaried position with a pay range of $90,000 to $100,000 per year. Eligible for an annual bonus, commission, and/or long‑term incentive plan based on level and type.

Full‑time employees receive comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability options; paid time off for vacation, illness, bereavement, family and parental leave; and a tax‑advantaged 401(k) retirement savings plan.

Ryder is an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.