Claim Representative - Bodily Injury

Job Summary

Claim Representative on the Casualty Claims team handling Bodily Injury Claims.

• Investigate, evaluate, and settle claims as assigned by the Supervisor
• Monitor and direct file handling performed by Independent Adjusters, Appraisers, and Defense Counsel
• Report all pertinent information to the Underwriting Department
• Handle claims in litigation
• Experience handling claims in Arizona, New Mexico, Texas, Utah, Colorado, Ohio, Indiana, and Michigan preferred

• Minimum of 3 years of claims handling experience
• Bachelor’s Degree preferred
• Texas Adjusters License Preferred
• Ability to learn industry‑specific software applications applicable to performance of position responsibilities
• Attention to detail
• Strong organizational skills
• Ability to communicate effectively in written correspondence and strong verbal skills
• Strong problem‑solving and decision‑making skills
• Ability to meet deadlines
• Ability to manage time effectively and work independently
• Ability to relay coverage denials and liability denials

The pay range for this position is $75,000 to $95,000 annually. The specific offer will vary based on an applicant’s education, qualifications, professional experience, skills, abilities, and any applicable designations/certifications. The posted pay range reflects our ability to hire at different position titles and levels depending on background and experience. The pay range may also be adjusted based on an applicant’s geographic location.

The base pay is just one component of Donegal’s total compensation package for employees. This role may also be eligible to participate in a discretionary annual incentive program. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

• Medical, Dental, and Vision Coverage:
  Available to you and your dependents. Coverage begins the first of the month after start date.
• 401(k) with the first 3% matched at 100%; the next 6% is matched at 50%
• Paid Time Off:
  Paid vacation, sick days, paid holidays, & bereavement days
• Career Development:
  Including college partnership discounts and industry designation(s) reimbursements
• Company‑paid basic life insurance; short & long‑term disability insurance; employee stock purchase plan; employee assistance program (EAP)

Work arrangement will be reviewed during a phone screening. For remote positions, you must live within our Donegal footprint. Currently approved states include AL, AZ, CT, DE, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, OH, PA, SC, SD, TN, TX, UT, VA, WI, and WV.

Donegal Insurance Group participates in E‑Verify in Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nebraska, North Carolina, South Carolina, Tennessee, and Utah. If you reside in one of these states, please review the Notice of E‑Verify Participation Poster and the Right to Work Poster.