Insurance Audit Consultant II - Field in California; Remote

Overview

At AF Group, our affiliate brands deliver innovative insurance solutions and exceptional customer experiences. Consistently recognized by Business Insurance as one of the industry’s “Best Places to Work,” we are proud of our culture and the talented people who make it possible. Join us—and let’s do amazing things together.

This Level II Field Premium Auditor position is a residency-based role located in Central or Northern California.

Responsible for performing both virtual and field premium audits within a multi-functional business unit, with a primary focus on Workers’ Compensation and General Liability policies, and operating within established authority levels. Reviews accounting and financial records to accurately determine exposure and premium for policyholders’ employees and subcontractors.

• Performs virtual and field audits, within established authority level.
• Contacts agents to review audit results, prior to invoicing on large accounts.
• Collects all pertinent data and documents needed to calculate policyholder’s premium liability.
• Interviews policyholders to obtain further information concerning premiums; e.g., payroll and personnel records.
• Performs physical audits on multi-state accounts, as required.
• Communicates completed audit information with contact and ensures results are understood.
• Reviews policy information by referring to Workers Compensation manuals, class codes and rules and prepares for audit in determining insured’s correct operations.
• Notifies business unit of necessary changes in entities, officers, partners, etc. to ensure that policy is properly endorsed.
• Maintains confidentiality of information processed.
• Works with minimum supervision.
• Demonstrate progressive responsibility and technical knowledge applying principles based on experience.
• Work on complex problems which have broader impact.
• Independently resolve situations.
• Contribute effectively in cross functional teams; may take on leadership role.
• Demonstrate proper collaboration in exchange of relevant elements with other disciplines (e.g., claims, underwriting).
• Develop recommendations to change existing policies/programs.
• Demonstrate well-developed conflict management/negotiation and presentation skills.
• Provide assistance with training, development and mentoring of premium audit staff.

Education:

Bachelor’s degree in accounting, finance or related field. Combinations of relevant education and experience may be considered in lieu of a degree. Progress towards or completion of industry recognized professional designations (i.e. APA, IIA, AIU, CPCU, ARM) preferred. Continuous learning, as defined by the Company’s learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.

Experience:

With proper education credentials, three years relevant insurance experience which provides the necessary skills, knowledge and abilities. Two years Premium Audit experience.

• Ability to work effectively in a multi functional business unit.
• Knowledge of workers compensation insurance including knowledge of occupational classification codes and rules.
• Ability to quickly and accurately work with many variables to arrive at premium calculations.
• Ability to read, analyze, and interpret policy documents, technical and financial information, and procedure manuals.
• Ability to initiate insurance transactions in compliance with all policies, procedures, legal and ethical guidelines.
• Ability to perform necessary mathematical computations.
• Ability and proficiency in the use of computers and company standard software specific to position.
• Excellent oral and written communication skills.
• Effective presentation skills in a variety of settings.
• Ability to negotiate while establishing a personal rapport and maintaining an effective working and client relationship, both internally and externally.
• Ability to maintain confidentiality.
• Ability to manage multiple priorities, establish workflows and meet necessary deadlines.
• Ability to work with minimum supervision.
• Ability to perform other assignments at locations outside the…