RCIS Crop Claims Specialist; Kansas

Zurich is looking for an RCIS Crop Claims Specialist to work from a home-based office in Kansas. The successful candidate will be based primarily in the counties of Mitchell, Cloud, Jewell, and Lincoln and may be required to travel up to 50% of the time within the state.

RCIS is one of the leading crop insurance providers in the U.S., offering protection in all 50 states through a national network of about 3,600 licensed agents. The role supports the Rural Community Insurance Services (RCIS) team in safeguarding America’s farmers and ranchers.

• Work the most complex claims involving multiple causes of loss and quality issues.
• Exercise judgement to determine liability by gathering and analyzing relevant facts and applicable procedures.
• Determine policy verification and coverage by analyzing applicable coverage and assessing loss eligibility.
• Assist with training of lower-level adjusters for Multi‑Peril Crop Insurance (MPCI) and Crop Hail (CH).
• Complete Quality Assurance reviews, including conflict of interest, production history, and high‑value MPCI policy reviews, with authority to modify unit structure as needed.
• Handle specialty crop claims as directed by the local manager or area.
• Complete Crop Hail re‑inspections when requested for quality assurance.
• Work claims of 508H (Risk Management Agency pilot) crops.
• Assist the national training team in adjuster trainings.
• Serve as subject‑matter expert for projects and committees assigned by management.
• Review team performance and identify trends or issues that could impact quality assurance.
• Handle claims that may require subrogation and/or litigation.
• Maintain confidentiality of claims information to protect Zurich’s reputation.
• Stay current with industry trends and maintain professional knowledge through education and professional societies.

• High School Diploma or equivalent with at least 4 years of experience in agriculture or the crop insurance industry.
• Crop Adjuster Proficiency Program Certification (CAPP) obtained within 180 days of hire.
• Personal transportation for travel within and outside the assigned territory, including support of CAT team and remote assistance for CROP Claims Care Center and CCP Claims.
• Physical ability to walk up to 3 miles in fields, climb storage bins up to 25 feet, lift 25–50 lbs, and work outdoors in varying temperatures and weather conditions.

• Strong verbal, written, and interpersonal communication skills.
• Strong organization and prioritization skills.

Salary range: $49,500–$81,000, with short‑term incentive bonus eligibility of 10%. Additional bonuses and merit increases may be available.

Benefits include comprehensive health, dental, mental health, and vision coverage, a 401(k) plan with employer match, paid time off, and other employee‑friendly benefits.

Remote work from Kansas (virtual office). Full‑time, 40 hours per week.

Zurich North America is an equal‑opportunity employer. We do not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy, or other characteristics protected by applicable law.

We do not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.