Regional Underwriting Leader

Job Description

As the Regional Underwriting Leader, you will be responsible for leading profitable growth and sustained market expansion across the region. This role drives underwriting excellence through disciplined risk selection, pricing integrity, and proactive portfolio management while ensuring strong adherence to regulatory and internal compliance standards. Accountable for achieving underwriting performance goals, financial targets, advancing territory development, strengthening agency partnerships, and identifying new business opportunities aligned with strategic objectives.

A consistent focus on service excellence ensures timely, responsive, and value‑driven support for agents and policyholders. Success is further enabled through strong cross‑functional collaboration with Sales, Product, Risk Control, Operations, and Compliance to deliver a seamless customer experience. Equally important, the role cultivates high‑performing teams by investing in talent development, fostering a culture of accountability, continuous improvement, and building future leaders to support long‑term organizational success.

Field Underwriting

• Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in‑office schedule. The initial training period may require additional in‑office days.

• Attract, select, retain, lead, and develop a team of underwriters.
• Establish clear performance expectations, conduct evaluations, and coach the team.
• Provide performance coaching and technical mentorship to underwriters through routine coaching, referral review, and audit feedback, helping team members improve underwriting judgement, workflow efficiency, and decision quality.
• Provide performance coaching on underwriting workflow and decision processes to ensure Underwriters and Underwriting Assistants work in the most efficient and effective way, reducing duplication of effort and improving speed‑to‑decision while maintaining underwriting quality.
• Ensure Underwriting Assistants are effectively supported in the underwriting process either directly or through assigned underwriters, including coaching on underwriting workflow, documentation practices, and file preparation to improve overall team productivity.
• Partner with Operations Manager to identify and develop Underwriting Assistant talent capable of developing into underwriting roles.
• Allocate underwriting authority and workload across the team.

• Review and elevate complex or out‑of‑appetite risks to VP as required.
• Ensure referral documentation captures underwriting thought process and meets governance standards.
• Ensure effective risk assessment, selection, pricing, and coverage decisions.
• Align teams around segment strategy to drive production and underwriting activities.

• Own portfolio management, profitability, and growth for assigned territory.
• Develop and execute territory business plans aligned with corporate and segment objectives.
• Analyze portfolio health (loss ratio, retention, rate adequacy, growth mix, exposure trends) and initiate corrective actions where necessary.
• Manage strategic relationships with key agency partners, collaborate with Distribution in activities, mentor underwriters and develop their relationship management and sales skills.
• Establish feedback loops with Distribution and agency partners, using insights to drive improvements in underwriting service levels, decision speed, and commercial effectiveness, and track measurable improvements in agent satisfaction and service performance.
• Develop market intelligence and competitive insights, share with peers and leadership for use to inform strategies.

• Responsible for the territory’s underwriting quality and related metrics.
• Monitor and implement corrective action plans based on observations, business results, and quality reviews.
• Partner with quality function to continuously improve underwriting quality.
• Ensure underwriting practices adhere to internal standards, authority, and external regulations.
• Ensure team effectively captures underwriting thought processes in…