Senior Claims Representative​/Specialist - Bond Division

Financial Products Senior Claims Representative/Specialist

The Surety Bond Claims team is looking for a Financial Products Senior Claims Representative/Specialist in Cincinnati, OH. This position will work in our Cincinnati office five days a week with flexibility for periodic work from home. Prior surety bond claim handling is not required. A successful candidate must have a sense of urgency to resolve claims as well as possessing organizational skills to manage and prioritize assigned claims.

• Investigates, evaluates and adjusts surety bond claims.
• Reviews and evaluates coverage and/or liability.
• Secures all necessary information and parties' positions to investigate assigned claims.
• Retains and directs approved consultants and outside counsel to assist in the investigation of claims. Manages litigation process for claims that result in litigation. Responsible for maintaining cost controls and overseeing the work of outside counsel.
• Determines available avenues of recovery and their cost-effectiveness; coordinates approved recovery effort.
• Establishes and maintains timely and accurate loss reserves.
• Prepares periodic reports and financial evaluations.
• Affects settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.
• Ensures that claims payments are issued in a timely and accurate manner.
• Ensures compliance with claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
• Performs other duties as assigned.

• Education:
  
  Bachelor's Degree or equivalent experience. (JD, MBA, CPA or paralegal experience a plus)
• Field of Study:
  Business, Liberal Arts, Finance or related discipline.
• Experience:
  
  Generally, 5+ years of related experience.
• Knowledge of construction, legal, and accounting processes is a plus.

We offer competitive benefits packages for full‑time and part‑time employees*. Full‑time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full‑time and eligible part‑time employees also enjoy paid time off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

* Excludes seasonal employees and interns. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.