Sr Field Claims Specialist

Purpose

The position assumes responsibility for handling property claims including high severity and complex losses within a specified territory.

• Inspect the damage of the loss.
• Determine investigative needs to assess damages, the cause of the loss, and the coverage.
• Interview the claimants and witnesses.
• Conduct additional research or identify additional investigation needs and resources, as needed.
• Identify potential fraud indicators.
• Assess the salvage/subrogation potential and monitor to the conclusion.
• Complete the risk evaluation for underwriting and claims purposes.
• Verify and interpret the policy coverage, deductibles, and liability; and analyze what may be covered.
• Review and document the facts of the loss and estimate the cost of repairs and/or replacements, including detailed diagrams, reports, and estimates.
• Communicate and explain the process, estimates, etc., to the policyholder.
• Negotiate with the insured, contractors, and vendors, as needed.
• Maintain contact with claimants, agents, and attorneys regarding the ongoing status of claims files.

• High school diploma.
• Five or more years of experience in insurance, construction or related field.
• State license and/or ability to obtain one.

The position involves considerable physical exertion, such as regular climbing of ladders, lifting of heavy objects (up to 80 pounds) on a highly frequent basis and/or assuming awkward positions for long periods of time.

A person in this position is expected to make independent decisions in accordance with the company’s policies and procedures.

Full‑time remote position. Travel required.

• Bachelor’s Degree.
• Property Claims Handling Experience ideally including Commercial, Farm and Ranch experience.
• Field adjusting and estimating knowledge.
• Insurance designations such as Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC) or Senior Claim Law Associate (SCLA).

Salary range is $68,100 - $125,000.

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210‑321‑8400.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship, denial of family and medical care leave, disability, race, religious creed, sex, sexual orientation, military or veteran status, or any other status protected by laws or regulations in the locations where we operate.

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