Litigation Adjuster

Job Description

Responsible for investigating and confirming the facts of loss for the most complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors and provides direction to junior employees.

We are seeking a Litigation Adjuster to handle attorney‑represented claims with values up to $100,000. This specialty role focuses primarily on soft‑tissue injuries, with occasional exposure to more complex cases such as fractures. The position supports litigation across Northeastern states, including Maryland and Michigan. The ideal candidate will have 2+ years of attorney represented claims experience and be located in the northeastern states.

This is an excellent opportunity for someone looking to grow their career and gain deeper experience in litigation handling.

• Recognizes and identifies body parts of a vehicle or understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle for the most complex cases
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Recommends process improvements
• Applies increased experience in the Sr Adjuster level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, Litigation, etc.)
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex/Catastrophic injury claims
• Handles investigation regarding all aspects of the most complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority

This job does not have supervisory duties.

Automobile Accidents, Bodily Injury Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Satisfaction, De‑Escalation, Fractures, Insurance Claims, Insurance Coverage, Insurance Coverage Analysis, Insurance Policies, Litigation, Multitasking, Negotiation, Personal Injury Claims, Prioritization, Relationship Management, Soft Tissue, Time Management

• BI Adjuster Cons I: $50,000 - $86,400
• BI Adjuster Cons II: $56,000 - $93,250
• BI Adjuster Sr Cons I: $68,500 - $117,700
• BI Adjuster Sr Cons II: $70,100 - $124,500

Base compensation is based on experience and qualifications. Total compensation includes base pay plus incentive pay (i.e. commission, bonus, etc.) if applicable.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at .

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.

This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.