Loss Property Lead Consultant - National General

Job Description

As the Large Loss Property Lead Consultant you will be responsible for applying strategic thought and recommending a course of action for the investigation and confirmation of the facts of loss for the most complex or specialized Homeowners Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. This role mentors and coaches other members of the team.

We're hiring a Large Loss Property Lead Consultant to support the Houston or Dallas‑Fort Worth (DFW) market. This role is ideal for someone with expert‑level experience handling homeowner property claims from initial intake through final resolution. You'll manage a wide range of losses, including contents, additional living expenses (ALE), dwelling, and supplements, while also stepping in to support virtual moderate to large losses across other regions when needed.

The ideal candidate brings hands‑on experience with all peril types‑wind, hail, fire, storm, and water‑and can confidently juggle multiple priorities in a fast‑paced environment. Strong communication, collaboration, and adaptability are key, along with a commitment to delivering exceptional customer service. Experience with farm and ranch claims is highly preferred, and licensing is a plus.

• Handles investigation regarding all aspects of the most complex or specialized Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion / independence within increased level of authority
• Retains and expands expertise on all components of residential construction and repair, including structural integrity and home systems and evolving building techniques
• Identifies the most complex customer needs and works to meet those needs using advanced customer service skills
• Determines subrogation or fraud potential and how to handle and recommends process improvements
• Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Mentors and develops junior staff through estimate review, reinspection, ride‑along and other techniques
• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

This job does not have supervisory duties.

• You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
• Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign‑on bonus.

• Analytical Thinking
• Collaboration
• Homeowners Claims
• Large Loss Claims
• Negotiation
• Prioritization
• Property Claims
• Xactimate

Compensation offered for this role is 80,000. annually and is based on experience and qualifications.

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

National General Holdings Corp., a member of the Allstate family of companies, is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for…