Underwriter, Insurance

Flood Underwriter – Underwriting Team

We are seeking a talented individual to join our Underwriting team at Torrent Technologies. This role will be based in Kalispell, or can be performed Remotely Nationwide.

• Underwrite new submissions to ensure new policies are correct, per guidelines.
• Process endorsements, cancellations, and reinstatements, handle billing issues, and complete policy issuance.
• Review all underwriting information, including applications, photographs, elevation certificates, and third‑party internet resources to accurately underwrite policies.
• Provide customer service to agents via phone support, online chat, and emails, meeting required production KPIs as defined by leadership.
• Deescalate difficult customer situations and bring them to complete resolution.
• Actively participate in group activities, including daily huddles, team meetings, and training opportunities.

• High school diploma or equivalent.
• 1+ year of insurance underwriting or recent flood insurance experience.
• Excellent written and verbal communication skills.
• Basic to intermediate technical knowledge of systems and procedures, with attention to detail.
• Basic computer knowledge and proficiency in the Microsoft Office suite, particularly Word, Excel, and Outlook.

• Previous customer service experience.
• 2+ years of underwriting experience with an ANFI designation.
• Experience with underwriting methodologies and flood insurance practices, along with familiarity with organizational insurance procedures and policies.
• Strong time management skills and the ability to work effectively in a team environment.
• Strong interpersonal skills for interacting with team members and clients.

• Professional development opportunities, interesting work and supportive leaders.
• A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on clients and communities.
• A range of career opportunities, benefits and rewards to enhance your well‑being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting reaso