MD Claims Adjuster Experienced - National General

MD Claims Adjuster Experienced
- National General

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

As a Material Damage (MD) Claims Adjuster you are responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determining coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

We are seeking an experienced Material Damage Claims Adjuster who is passionate about delivering exceptional customer service to join our dynamic team. The ideal candidate resides in the CST time zone and brings strong customer service skills with a focus on empathy and professionalism. This individual demonstrates expertise in de-escalation techniques and effective communication, thrives in a collaborative environment, and works well across teams.

Additionally, the candidate should have a solid foundation in coverage investigation and liability determination, ensuring accuracy and efficiency in handling claims.

• For claims involving fraud or subrogation, partner with assigned reps from those areas to achieve best outcome
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

• Auto Insurance Claims
• Claims Resolution
• Empathy
• Goal-Oriented
• Insurance Investigation
• Multitasking
• Organizing

Base compensation offered for this role is:

• Adjuster Cons I: $53,500./salary
• Adjuster Cons II: $56,000./salary

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

National General Holdings Corp. is an Equal Opportunity (EO) employer
- Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at .

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

By law, employers are prohibited from discriminating against veterans. No veteran may be denied employment.