Director, Product Strategy

Overview

Department:
Underwriting COE

Job Title:

Director, Product Strategy – Commercial Lines
This role is responsible for the strategic direction, financial performance, and lifecycle management of specific commercial insurance lines of business. The director leads product strategy across designated commercial lines (e.g., Workers’ Compensation, GL, Auto, Umbrella), ensuring the lines of business are competitive, profitable, compliant, have market relevancy and are aligned with organizational growth objectives.

• Own the end‑to‑end strategy and roadmap for assigned commercial lines in support of Segment strategies.
• Own the overall commercial lines of business, including coverage and rating plans, ensuring appropriate competitiveness and differentiation to drive profitable growth.
• Own the end‑to‑end process for underwriting lines of business, including minimum standards, guidelines, and use of 3rd‑party data.
• Evaluate market trends, competitive landscape, loss performance, emerging risks, and customer needs to guide product decisions.
• Identify opportunities for product innovation, expansion, simplification, or retirement.
• Ensure alignment between product strategy and enterprise growth, profitability, and risk appetite.
• Accountable for product P&L performance, including premium growth, rate adequacy, and loss ratio results.
• Partner with Underwriting and Actuarial on pricing strategies, filings, and profitability analyses.
• Monitor and forecast product performance; recommend corrective actions as needed.
• Serve as the primary product leader coordinating across Underwriting, Actuarial, Claims, Product Management, Distribution, Marketing, Operations, and IT.
• Partner with segment leadership to align product strategy with segment strategy and deliver a cohesive market approach, resulting in clear product requirements and priorities.
• Influence and support decision‑making on segment underwriting guidelines and appetite changes.
• Partner with Distribution and Marketing to develop product positioning, value propositions, and launch strategies.
• Support internal and broker education, training, and product communications.
• Ensure products are easy to understand, sell, and administer.
• Ensure products comply with state and federal regulations and internal governance standards.
• Foster a culture of accountability, data‑driven decision‑making, and continuous improvement.
• Lead through collaborative partnerships with Underwriting, Actuarial, Claims, Distribution, Compliance, and Technology to align stakeholders and resolve competing priorities.
• Drive disciplined, data‑informed decision‑making by establishing governance and standards and leveraging portfolio performance, market insights, and financial metrics.

• Bachelor’s degree highly preferred; MBA or advanced degree preferred.
• 10+ years of experience in Commercial Lines insurance, with progressive responsibility in product management, underwriting, or strategy.
• Proven experience owning product performance and leading cross‑functional initiatives.
• Deep understanding of Commercial Casualty, underwriting principles, and pricing fundamentals.
• Strong financial acumen with the ability to analyze profitability and growth drivers.
• Experience working with regulatory filings and insurance compliance requirements.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to balance strategic thinking with hands‑on execution.
• Comfort operating in a matrixed, fast‑paced environment.

Pay Range:

• $126,000 - $170,000 annual base salary depending on experience, qualifications, and geographic location.
• $140,000 - $185,000 annual base salary depending on experience, qualifications, and geographic location in CA, CT, MA, NJ, NY, and PA.

Benefits include:

• Competitive base salary plus incentive plans for eligible team members
• 401(K) retirement plan with company match up to 6%
• Free basic life and AD&D, long‑term disability and short‑term disability insurance
• Medical, dental and vision plans
• Wellness incentives
• Generous time off program that includes personal, holiday and volunteer paid time off
• Flexible work schedules and hybrid/remote options for eligible positions
• Educational assistance

The Mutual Group is an Equal Opportunity Employer. It is our policy to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in‑office schedule. The initial training period may require additional in‑office days.