Field Auto Claims Adjuster – Louisville, KY

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

In this role, you will leverage your expertise in auto damage assessment to inspect vehicles, evaluate losses, and prepare accurate, comprehensive estimates for both first- and third-party material damage claims across auto or specialty lines. The ideal candidate brings proficiency in CCC ONE estimating software, strong negotiation and time management skills, and a customer-focused approach to delivering an exceptional claims experience.

National General Insurance is seeking a Field Auto Claims Estimator to support our Kentucky region. Join our high-performing auto claims team where your estimating expertise, customer focus, and negotiation skills shape every outcome.
The candidate must be currently located within a 100-mile radius of the service areas:
Lexington, Covington, Florence, KY. Candidates living in Louisville, KY or Cincinnati, OH are welcomed as long as they can travel throughout the region to support our customers. Depending on business needs, some work may be field-based, while some may be remote.

An active Kentucky adjuster’s license is preferred
; if not currently held, candidates must be willing to obtain licensure shortly after hire.

• Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
• Possesses a deep understanding of the content of all policy types written by the company
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
• Builds mastered relationships with both internal and external customers across multiple lines

This job does not have supervisory duties.

• Auto Insurance Claims
• Business Acumen
• Business Management
• Claims Resolution
• Critical Thinking
• Financial Analysis
• Negotiation
• Quality Management

Compensation offered for this role is 28.03 - 42.99 per hour and is based on experience and qualifications.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as we do not sponsor work visas.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.