Claims Client Service Executive Sales

Sr UW Program Manager – UE07DE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too.

• Integral member of the Client Service Team, supporting the overall service mission by delivering customer presentations that demonstrate professional diplomacy, articulated messaging and confidence that drives positive outcomes.
• Sell, negotiate and coordinate account services between underwriting, claims, agent/broker partners and prospective accounts.
• Promote loss cost containment initiatives by providing detailed analysis of claim results.
• Act as liaison between underwriting and service partners to ensure a cohesive and coordinated team approach on all new business opportunities.
• Provide training to local agents and business partners on new claim products and services.

• Minimum 10 years of Property and Casualty experience.
• Prior sales and leadership experience required.
• Must reside within assigned geographic region; face‑to‑face interactions are required.
• Functional expertise in multiline claims with a minimum of 5 years of functional claim experience in one or more of the following product lines:
  Workers’ Compensation, Property, Auto or General Liability (or equivalent experience servicing large or VIP agencies/brokers).
• Excellent ability to present virtually and in person to senior leaders and internal & external audiences.
• Advanced knowledge of analytical claim data review with demonstrated ability to consult on loss cost containment initiatives through detailed analysis of claim results.
• Strong leadership acumen with prior leadership experience preferred and ability to influence those who do not have direct authority.
• Strong conflict management skills and ability to navigate ambiguous situations.
• Superior customer service skills (patience, empathy, active listening, service recovery, high degree of attentiveness & follow‑through).
• Ability to travel approximately 25%.

This role can have a hybrid or remote work arrangement. Candidates who live near one of our posted Western Division office locations will be expected to work in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

The annualized base pay range for this role is: $108,000 - $162,000. Actual base pay may vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is one component of The Hartford’s total compensation package. Other rewards may include short-term or annual bonuses, long-term incentives, and on‑the‑spot recognition.

Equal Opportunity Employer – Sex, Race, Color, Veterans, Disability, Sexual Orientation, Gender Identity or Expression, Religion, Age.