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Lead Litigation Adjuster
Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-07-06
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for:
American Family Insurance
Full Time, Remote/Work from Home
position Listed on 2026-07-06
Job specializations:
-
Insurance
Insurance Claims, Insurance Analyst
Job Description & How to Apply Below
Remote locations:
AF-CT Offsite Connecticut:
MN Minneapolis:
MN Hopkins:
AZ Phoenix:
MN St Paultime type:
Full time posted on:
Posted Todayjob requisition :
R38998
You will investigate and maintains highly complex property/casualty claims. You will determine liability, secure information, review coverages, arrange appraisals, and settles claims. You will report to a senior manager, litigation.
Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation.
In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of our office locations (within approximately 35-50 miles). On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events. Locations are:
Madison, WI;
Boston, MA;
Denver, CO;
Hopkins, MN;
Keene, NH;
St. Joseph;
Phoenix, AZ.
#LI-remote
Position Compensation Range:$88,000.00 - $Pay Rate Type:
Salary
* Compensation may vary based on the job level and your geographic work location.
* * Relocation support is offered for eligible candidates.
*** Why Choose American Family Insurance?**
* ** Purpose-Driven Work:
** Help real people navigate complex legal challenges. Your expertise will make a difference in their lives and communities
* ** Career Growth:
** Build a long-term career with us. Gain valuable litigation experience, sharpen your trial skills, and develop specialty expertise in areas like auto, property, workers’ compensation, and more
* ** Supportive Team Culture:
** Collaborate with talented colleagues and report directly to a Senior Manager in our Legal department. We’re committed to your professional development and success
* ** Commitment to Excellence:
** Join a company recognized for integrity, innovation, and service. Be part of a team that sets the standard for legal representation in the insurance industry
*
* What You’ll Do:
*** Investigate origin and cause of high exposure claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. Check for prior claims and recognizes environmental exposures.
* Participate in High Damage Reviews (HDR) to address coverage issues and exposure. Handle claims on a good faith basis
* Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements
* Conduct on-site inspections when needed, evaluate damages and handle claim negotiations with insureds, claimants, attorneys, public adjusters
* Respond to customer inquiries, make appropriate decisions, and close file as needed
* Interpret and determine policies, leases, by-laws, declarations, articles, and contract coverages and applies to all parties for assigned losses. Interpret claim history coverages
* Make independent decisions but recognize when assistance is needed
* Proactively provide all parties with claim process and status as appropriate; answer questions or redirect to other areas
* Serve as a mentor and subject matter expert for less experienced adjusters
* May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience
** Who We’re Looking For:
*** Professionals eager to grow, learn, and contribute to a dynamic legal team
* Individuals committed to excellence, integrity, and collaboration
** What we need from you:
*** Coverage experience preferred
* Demonstrated ability to handle 1st and 3rd party, multi-line claims across our operating territories
* Demonstrated experience providing customer-driven solutions, support or service
* Demonstrated ability to efficiently and effectively handle complex claims
* Extensive knowledge of policies and endorsements coverages
* Successfully applied knowledge of each phase of the claim handling process
** Licenses
* ** Obtain state specific property casualty claims licensing as required
** Travel Requirements
*** Up to 10%.
* Catastrophe travel up to 75% as…
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