Field Property Claims Adjuster: South Dallas, TX

Field Property Claims Adjuster:
South Dallas, TX

A Day in the Life of a Field Property Adjuster:

• Conduct both virtual and on-site investigations by visiting policyholders' residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Perform duties independently, with work directly impacting management outcomes.
• Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Performs additional duties as assigned.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Although this is not a CAT-specific role, hires will be expected to commit to 13 CAT deployments per year.

If You Have the Following:

• High School diploma or equivalent required.
• Excellent customer service experience, preferably in a retail environment.
• Construction or insurance experience is highly desirable and preferred.
• Excellent communication skills both oral and written.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and bondable.
• Final candidates will also be subject to a motor vehicle record background check as this position may include a company vehicle.

Candidates Must be Willing & Able to:

• Climb ladders to inspect roofs, and be comfortable working on rooftops, multiple times per day.
• Work in small, confined spaces that have been damaged; such as attics and crawlspaces.
• Achieve a minimum passing score on all claims training exams.

Physical Actions & Environment:
Bending, Kneeling, Pulling, Pushing, Sorting, Carrying up to 50 lbs., Climbing, Reaching, Standing, Walking, Seeing Speaking (English), Reading (English), Writing (English), & Key Entering Required job duties are performed in the field and an in-home office environment. Exposure to some or all of the following environments when in the field:
Uncontrolled outside environmental conditions, Excessive noise levels, Chemicals Chemical/Biological conditions, Moving mechanical parts, Areas considered dangerous, Conditions which could affect the respiratory system or skin such as fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Benefits:
Farmers offers a competitive salary commensurate with experience, qualifications, and location. Bonus opportunity (based on company and individual performance), 401(k), Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Life Insurance, Paid Time Off, Paid Parental Leave, Tuition Assistance. For more information, review "What we offer".