CRC - New Business Analyst; Hybrid

Position Overview

Works with brokers and carriers to evaluate new cases and ensure timely approval and processing of applications. Employees work a hybrid schedule; when not in the office, teams collaborate via video and screen sharing, allowing remote work.

Employment type:

Regular.
Language fluency:
English (Required).

Work shift:

1st Shift (United States of America).

• Evaluates new case and add‑on risks, assuring timely and quality underwriting by evaluating enrollment materials and detailed medical records to determine underwriting actions.
• Enroll new groups and members on carrier’s online systems.
• Review final rates, benefit options, and underwriting requirements.
• Contact agents/brokers when a case has been reviewed to request additional information.
• Generate quotes based on actual enrollment to ensure accurate premiums are sent to the carrier.
• Notify agents/brokers of overdue premium payments and status of cases, whether the cases are approved, declined, or withdrawn.
• Adhere to company confidentiality standards of information.
• Assist in the processing of broker of record change letters and licensing for agents to assure new agents are correctly paid, carrier guidelines are followed, and agents/brokers are properly appointed with each carrier.
• Answer necessary broker questions.
• Keep abreast of medical conditions/terminology and insurance products.
• Other projects as assigned.
• Physical requirements:
  
  sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and ability to lift up to 25lbs.
• Occasional long, irregular hours.

• High School diploma or equivalent, with a minimum of one (1) year of underwriting or related medical insurance experience. Associate degree preferred.
• Working knowledge of medical conditions/terminology and insurance products.
• Understanding of health insurance underwriting principles.
• Strong knowledge of Microsoft Office, specifically Excel, Word, and Outlook Exchange; proficient in Internet Explorer.
• Communicate effectively with all levels of internal and external personnel, both verbally and in writing.
• Read, comprehend, and interpret underwriting procedures, requirements, regulations, and contracts.
• Ability to negotiate with agents and brokers.
• Maintain complete confidentiality of information.
• Determine when problems should be escalated.
• Work in and contribute to a positive team environment.
• Complete tasks on time while managing multiple tasks simultaneously.

The annual base salary for this position is $45,760.00 - $57,000.00.

General Description of Available Benefits for Eligible Employees of CRC Group:
At CRC Group, we’re committed to supporting every aspect of teammates’ well‑being – physical, emotional, financial, social, and professional. Our best‑in‑class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; and a 401(k) plan with company match.

CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the Law, Pay Transparency Nondiscrimination Provision, E-Verify