Senior Property Claims Representative-Field

Job Summary

• Client is seeking a Senior Property Claims Representative to join our field claims team.
• You will be providing a consistent, positive, and satisfying claims experience for our clients through the proper investigation, evaluation, negotiation, and settlement of property claims.
• You will learn how to use innovative technologies, i.e., drones for property inspections.
• In addition to on-site inspections, we also use virtual claim handling software to lead our clients safely and expertly through the claim process.
• This is a field position so the adjuster works from home when not out adjusting claims.
• Candidate must live within the territory listed below or be willing to relocate into the territory.
• This position allows full-time field work within the territory for this position which includes the Southern half of Wisconsin.

• Investigates claims by determining applicable policy coverage, evaluates, negotiates and settles assigned claims.
• Initiates contact with insureds, claimants, and all relevant parties to gather basic information, obtain recorded statements (when necessary), and explain the overall claims process.
• Completes physical and/or virtual inspections of damaged property (when necessary), evaluates damages, and prepares written estimates according to policy provisions and liability.

• Multilingual is preferred.
• Field Insurance Property claims and must live/work in the territory for this position, Xactimate.
• Property claims adjusters work in the field with our clients to help them work through their property claim.
• Customer service is a must when helping clients through their claim which can be stressful.
• Working knowledge of Microsoft WORD and Excel (or their equivalents), Xactimate, and/or other claims estimating software (as applicable).
• Possesses competent knowledge with residential and commercial construction techniques.
• Typically requires 7 years of relevant experience or a combination of related experience, education and training.
• Maintains the appropriate adjuster's licensing as required by the states in which we do business.
• This job operates in a work from home and virtual office environment with a mobile office/company vehicle to work from and utilize for transportation to and from appointments.
• Work may extend beyond normal business hours as business needs dictate.
• Must possess and maintain a valid driver's license with the ability to drive an automobile.
• Must have the physical dexterity to walk, reach, climb, and crawl to inspect damage, sometimes in unfavorable working conditions or inclement weather.
• The ability to lift, carry and climb ladders weighing up to 50 pounds to perform roof inspections may be required.
• May be called upon for catastrophic duty.