Claims Adjuster Trainee - North Carolina
Winston-Salem, Forsyth County, North Carolina, 27104, USA
Listed on 2026-07-08
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Insurance
Insurance Claims, Insurance Analyst, Auto Insurance
Job Description
The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages, and otherwise adjusts and negotiates claims within authority.
Key Responsibilities- Handles basic investigation regarding most aspects of auto claims (coverage, liability, and damages)
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Applies a basic understanding of systems and technology used within the company
- Partners to determine subrogation or fraud potential and how to handle
- Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Begins recognizing and identifying body parts of a vehicle and other potential property damage
This job does not have supervisory duties.
Skills- Analytical Decision Making
- Auto Insurance Claims
- Automobile Accidents
- Call Center
- Conceptual Thinking
- Customer Service
- De‑Escalation
- Detail‑Oriented
- Drafting Witness Statements
- Insurance Industry
- Insurance Policies
- Investigative Thinking
- Logical Thinking
- Multitasking
- Negotiation
- Stress Management
Base compensation offered for this role is $22.84 – $29.57 hourly, based on experience and qualifications. Total compensation may include incentive pay (commission, bonus, etc.) as applicable.
Benefits- All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States.
- Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home receive a monthly connectivity reimbursement.
- When working from home, you must have a dedicated, private workspace free from distractions, with reliable internet (minimum speeds of 50 MB download and 5 MB upload).
National General Holdings Corp. is an Equal Opportunity employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. We do not sponsor work visas.
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