Claims Consultant - Accountants and Professional Liability

Overview

Claims Consultant FL - CV07GE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford Financial Lines Errors & Omissions (E&O) Claims Group has an open Claim Consultant position handling a caseload of third-party Accountants and Miscellaneous Professional Liability claims, from inception to final disposition.

Experience handling Professional Liability matters is required.

• Conduct investigations and analyze and evaluate information learned
• Analyze and determine coverage, liability and damages based on the facts of each claim
• Prepare written communications to insureds regarding coverage, liability, damages and related issues
• Set appropriate expense and indemnity reserves and monitor regularly for adjustments
• Present cases to management for authority on expenses or indemnity reserves above established levels
• Develop and implement resolution strategies through negotiations to achieve high-quality outcomes
• Proactively manage litigation and counsel, including litigation planning, budgeting and bill review
• Understand and analyze potential extra-contractual liability as needed
• Attend trials and mediations as necessary
• Contribute to broader claim and enterprise goals through audits, projects, training and product development initiatives
• Prepare comprehensive reports and deliver presentations to senior claim leadership on case developments, policy issues and industry trends
• Provide support and collaborate with business partners to evaluate and address claim trends and developments
• Address inquiries from agents and policyholders, providing superior customer service
• Provide key training and marketing support to Underwriters

• Juris Doctorate strongly preferred
• Minimum of three years handling third-party Professional Liability insurance defense or professional liability coverage litigation required
• Experience handling miscellaneous professional liability claims strongly preferred
• Experience handling accountants professional liability claims is a plus
• Familiarity with AI-powered tools, such as Microsoft Copilot, is a plus
• Disciplined, results-oriented and able to focus on bottom-line results
• Knowledge and experience handling all aspects of liability claims
• Excellent oral and written communication skills
• Strategic thinking and execution skills
• Strong negotiation and advanced technical claim handling skills
• Knowledge of insurance coverage issues is a plus
• Superior time and task prioritization and desk management skills
• Ability to communicate clearly and concisely, and to influence and persuade others

• This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT; San Antonio, TX; Lake Mary, FL; Scottsdale, AZ; Alpharetta, GA; and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
• For full-time, occasional, part-time, or remote positions: (1) high-speed broadband internet service is required; (2) a hardwired ethernet connection to Hartford-issued computer; (3) minimum upload/download speeds of 5 Mbps / 30 Mbps. To confirm speeds, visit  from your personal computer.

The listed annualized base pay range is based on analysis of similar positions in the external market. Actual base pay may vary above or below the listed range based on factors including performance, proficiency and demonstrated competencies. The base pay is one component of The Hartford’s total compensation package, which may include bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$122,400 - $183,600

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age