Senior Commercial GL & Auto Claims Specialist

Senior Commercial GL & Auto Claims Specialist

This role can have a hybrid or remote work arrangement. Candidates who live near one of our office locations will have the expectation of working in an office three days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

The ideal candidate will also possess the following skill set.

Provides quality investigation and analysis to adjust claims of high complexity/severity, including litigated files, to proper resolution. Promotes the success of the organization through development of relationships with agencies, policyholders and employees. Serves as the lead relationship contact for assigned agent(s) related to all claims.

• Collaborate proactively with agents, policyholders and internal stakeholders on claims of highest complexity/severity and provide strategic input on book of business.
• Investigate losses, identify coverage, evaluate liability and damages, review and analyze documents and legal pleadings independently.
• Collaborate with counsel to manage litigated claims and leverage past experience to analyze documents and legal pleadings.
• Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines.
• Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
• Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
• Address contractual indemnifications and/or additional insured coverage issues.
• Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.
• Lead cross functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary.
• Mentor and train other claims adjusters.

• Bachelor’s degree or equivalent combination of education and experience.
• 10 years of experience handling general liability and/or bodily injury claims of high level of severity/complexity.
• Experience with contractual indemnification and additional insured coverages.
• AIC or SLA certification preferred.
• Ability to obtain appropriate state licensing as required.
• Proficient computer skills required including Microsoft Office Suite.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Ability to travel overnight up to 10%.
• Ability to travel daily between locations.

A competitive total rewards package including base pay, performance‑based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. Flexible work arrangements to promote work‑life balance.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices.

Any improper interference with an employee’s ability to perform their job duties may result in disciplinary action, up to and including termination.