Workers' Claims Specialist; Remote - TX, AR, LA, OK

Job Overview

Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third‑Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we empower our team to deliver exceptional service, embrace creativity, and make a real impact for our clients.

• Receives, gathers, and accurately transmits workers’ compensation information to the company from communications with the insured, claimants, and internal staff in a timely manner.
• Investigates, evaluates, and resolves lost‑time Workers’ Compensation claims, including litigated claims.
• Mediates situations as they arise between the insured and the insurance company, often with little or no support from leadership, and researches coverage issues.
• Enters and maintains accurate information on a computer system throughout the claim process, including final settlement data.
• Generates checks for indemnity and medical payments daily.
• Develops and monitors consistency in procedural matters of the claims handling process within CRS.
• Willingness to become licensed if required in the jurisdiction where claims are handled.

• Education: High school diploma required; college degree preferred.
• Experience: 3‑5 years of claims experience with a strong background in Workers’ Compensation claims handling, including Texas, Arkansas, Louisiana, and Oklahoma claims.
• Licensing: Active Texas, Arkansas, Louisiana, and/or Oklahoma Workers’ Compensation License required, or the ability to acquire a license within three months of hire.
• Skills: Proficient knowledge of Workers’ Compensation insurance coverage and claims processing procedures, ability to adjudicate lost‑time claims across multiple jurisdictions, quick learning and adaptation to various software programs.
• Technical
  
  Competencies:
  
  Strong grasp of claims principles, insurance coverage interpretation, workflow contribution, compliance adherence, problem‑solving, relationship building, and collaboration for world‑class client experience.

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in customized claims management, loss control, and risk consulting services to our clients, and we foster a best‑in‑class culture built on trust, communication, and meaningful client relationships.

• Core benefits: health, dental, and vision.
• Paid parental leave and supportive new‑parent benefits.
• Company‑paid continuing education and tuition reimbursement.
• 401(k) profit sharing: a lump‑sum contribution to every full‑time employee’s 401(k).
• Generous time‑off practices in addition to paid holidays, including Health Matters Day, Celebrate Day (birthday), Diversity Day, and paid volunteer time off.
• Employee matching gifts to charities and support for community efforts.
• Consistent merit increase and promotion opportunities.
• Discretionary annual bonus opportunity.
• DE&I programs with paid Diversity Day and a dedicated Chief Diversity Officer.

Holmes Murphy & Associates is an Equal Opportunity Employer.