Field Auto Appraiser

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

The Auto Field Adjuster is responsible for working in the field to assess vehicle damage, conduct on‑site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners.

A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process.

We are seeking an Auto Field Adjuster with prior experience in an auto field appraisal or estimating role. The ideal candidate will reside within a 10‑mile radius of El Segundo, CA or Culver City, California and bring hands‑on experience handling initial and supplemental estimates, as well as repair negotiations. Proficiency in industry‑standard estimating software such as CCC, Audatex, or Mitchell is desirable.

This role demands strong field assessment skills, attention to detail, and the ability to work independently while delivering accurate estimates and exceptional customer service.

• Possesses strong estimating fundamentals to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities.
• Builds mastered relationships with both internal and external customers across multiple lines.
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on the best option.
• Negotiates settlements, makes settlement payments, and documents all activities in the most complex of files across multiple lines.
• Possesses a deep understanding of the content of all policy types written by the company.

This job does not have supervisory duties.

• Auto Body Repair
• Auto Collision Repair
• Auto Damage Appraisal
• CCC ONE
• Customer Satisfaction
• Negotiation
• Organizing
• Prioritization

Base compensation offered for this role is:

• Field Adjuster Cons I: $26.49 – 37.50/hour
• Field Adjuster Cons II: $28.03 – 39.42/hour
• Field Adjuster Sr. Cons I: $35.82 – 45.58/hour

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at .

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.