Senior PIP Med/Claims Associate
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-07-14
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Insurance
Insurance Claims, Insurance Analyst, Auto Insurance, Insurance Agent & Advisor
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
Responsible for investigating and confirming the facts of loss for the most complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors and provides direction to junior employees.
Senior PIP Claims AdjusterWe are seeking a detail‑oriented professional to join our team as a Senior PIP Claims Adjuster, supporting our claims in the state of Michigan. Familiarity with MI statute, MCCA handling and MI litigation is preferred.
Key Responsibilities- Recognizes and identifies body parts of a vehicle or other potential property damage.
- Identifies customer needs and works to meet those needs using appropriate customer service skills.
- Determines subrogation or fraud potential and how to handle for the most complex cases.
- Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
- Recommends process improvements.
- Applies increased experience in the Sr Adjuster level or rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, Litigation, etc.).
- For claims involving injuries (if handled), reviews, evaluates, and negotiates moderate to complex or catastrophic injury claims.
- Handles investigation regarding all aspects of the most complex auto claims (coverage, liability, and damages) with discretion and independence within increased level of authority.
Case Management, Claims Administration, Claims Resolution, Claims Review, Collaboration, Communication, Medical Terminology, Negotiation, PIP Litigation, Relationship Management.
Compensation- Base compensation for this role:
Adjuster Sr. Cons II – $70,100.00 – $, based on experience and qualifications. - Total compensation includes incentive pay (commission, bonus, etc.) if applicable.
National General Holdings Corp. is an Equal Opportunity employer for Veterans, Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States; the company does not sponsor work visas.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, employees must have a dedicated private workspace free from distractions and appropriate desk and seating. Reliable internet is required with minimum speeds of 50 MB download and 5 MB upload.
Companies & PartnersDirect General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, Nat Gen Preferred, Nat Gen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, Health Compare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
Legal and Equal Opportunity StatementsEffective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant who is a veteran of the United States armed forces, a member of the Indiana National Guard or a reserve component.
National General Holdings Corp. is committed to equal employment opportunity and prohibits discrimination on the basis of ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion, sex, or sexual orientation.
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