Property Damage Rep; I​/II​/Sr West Trenton, NJ

Location:

West Trenton, NJ

Position:
Property Damage Representative

Hours:

Monday through Friday, 8:45 a.m. to 5:00 p.m. with work from home opportunities after training is complete.

• Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution.
• Verify coverage, open claims, contact parties involved.
• Verify and investigate information presented by first and third party claimants.
• Schedule appraisals or repair facilities, assess related damage.
• Contact witnesses, police departments, attorneys or other insurance companies.
• Claims are settled and negotiated based on company guidelines and applicable law.

• Level I:
  Customer service experience or experience interacting with the public in a professional setting is required or Bachelor’s degree.
• Level II – Minimum 2 years experience as a Property Damage/Auto Claims Adjuster.
• Sr Level - Minimum 4 years experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut. Bachelor’s degree is a plus.
• Knowledge of Claims or Personal Lines area are a plus.
• Requires strong oral and written communication skills.
• Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need.
• Multi-tasking, problem-solving and decision-making skills.
• Technical aptitude, including a working knowledge with Microsoft Office.
• Ability to work in a fast-paced environment.
• Ability to juggle multiple priorities and manage time effectively.
• Ability to think critically, use resources and seek answers.

Salary levels based on experience and credentials:

• Level I: $51,120.55 – $67,542.80 annually.
• Level II: $58,737.25 – $89,324.95 annually.
• Sr. Level: $77,698.40 – $ annually.

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state‑mandated leave. Employees may also be eligible for discretionary bonuses.

NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.