TEMP-Claims Adjuster

Company

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims‑handling needs of businesses. The Argo entities are wholly‑owned subsidiaries of Clearbrook Group Holdings Inc.

Business Title(s): TEMP - Senior Workers' Compensation Claims Adjuster

Employment Type: Contingent Worker

FLSA Status: Non‑Exempt

Location: In‑Office or Remote

Summary: We are looking for a highly capable Senior Workers' Compensation Claims Adjuster to help us on a temporary assignment with an estimated end date of October 9, 2026 and work from anywhere in the United States.

If this assignment is filled in one of our following offices, the assignment can be considered temp‑to‑hire:
Omaha, Richmond (VA), or Rockwood (PA). This role will adjudicate indemnity workers' compensation claims of higher technical complexity for our customers in the states of FL, MN, & NY. Working knowledge of MO, NJ, & TX is strongly preferred, but not required. As this is a temporary assignment, only government‑mandated benefits will be provided.

Rockwood underwrites general liability insurance and workers' compensation for many types of businesses, with a specialty in underwriting workers' compensation insurance for the mining industry, focusing on the coal‑mining sector. Rockwood has become a leading underwriter of workers' compensation for the mining industry by offering workers' compensation insurance with a commitment to providing the best service on loss control and claims, collaborating across all departments with this common goal.

Contractors in this role are required to accurately record all hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required.

• Working under limited technical direction and within broad limits and authority, adjudicate highly complex indemnity workers' compensation claims on assignments reflecting potentially with significant impact on departmental results.
• Solving difficult problems that requires an understanding of a broader set of issues.
• Reporting to senior management and underwriters on claims trends and developments.
• Investigating claims promptly and thoroughly.
• Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
• Investigating claims promptly and thoroughly, including interviewing all involved parties.
• Managing claims in litigation.
• Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
• Properly setting claim reserves.
• Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution.
• Preparing reports for file documentation.
• Applying creative solutions which result in the best financial outcome.
• Negotiating settlements.
• Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
• Having an appreciation and passion for strong claim management.

• An advanced knowledge of adjudicating workers' compensation claims through:
  • A minimum of five years' experience adjudicating workers' compensation claims in FL, MN, & NY is required. Working knowledge of MO, NJ, & TX is strongly preferred, but not required.
  • Bachelor's degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating indemnity claims beyond the minimum experience required above may be substituted in lieu of a degree.
  • License required in FL at start of the assignment. License in TX strongly preferred.
• Must have good business acumen (understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
• Must have excellent communication skills and the ability to build lasting relationships.
• Exhibit natural curiosity.
• Desire to work…