Liability Claims Specialist; Remote

Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team.

• Review coverage for commercial auto and general liability claims.
• Adjudicate claims, investigate bodily injury/liability claims, and negotiate settlements using "Best Practices for Claims".
• Maintain accurate loss information and establish/maintain reserves within authority.
• Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers.
• Monitor and control litigated claims, ensuring timely responses and protection of insureds' and carriers' interests.
• Participate in claim reviews and Risk Control Workshops.
• Identify and pursue subrogation and report fraud when applicable.
• Train and mentor Liability Claims Specialists I and II.

• Education:
  
  High school diploma; college degree preferred.
• Technical designations: AIC and CPCU encouraged.
• Licensing:
  Active state‑specific adjusters license required or ability to acquire license within three months of hire.
• Experience:
  
  5+ years of adjusting property and casualty claims; prior agency involvement preferred.

• Knowledge of general and auto liability coverages.
• Proficiency in claims processing procedures.
• Ability to perform complex mathematical calculations.
• Ability to learn multiple state insurance regulations and pass licensing exams.
• Understanding and application of claims principles, practices, and insurance coverage interpretation for consulting, evaluating, and resolving claims.
• Contribution to workflows while utilizing resources to deliver a world‑class client experience and ensure compliance.
• Relationship building by understanding relevant parties, prioritizing problem‑solving, and collaborating to deliver impactful solutions.

• Health, dental, and vision coverage.
• Paid parental leave and new‑parent benefits.
• Company‑paid continuing education and tuition reimbursement.
• 401(k) profit sharing.
• Generous time‑off practices in addition to paid holidays.
• Paid volunteer time off and employee matching gifts to charities.
• DE&I programs, including a paid Diversity Day and dedicated diversity leadership.
• Consistent merit increase and promotion opportunities.
• Discretionary annual bonus opportunity.

Holmes Murphy & Associates is an Equal Opportunity Employer.