Associate Underwriter - Personal Lines; Remote - WFH

Associate Underwriter

If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

We're looking for insurance professionals who combine strong customer service skills with an analytical mindset. Successful underwriters on our team build strong relationships with agents, make sound underwriting decisions, and help drive profitable growth while delivering an exceptional customer experience.

What We're Looking For

• Insurance industry experience preferred
• Prior underwriting experience is helpful but not required
• Strong customer service and relationship-building skills
• Ability to analyze risk, make decisions, and manage competing priorities
• Backgrounds in claims, service, or other insurance-related roles are often a strong fit

Training & Schedule

• Structured virtual training program lasting 6 weeks. Training schedule is generally Monday–Friday, 8:30 AM – 5:00 PM EST.
• After training, schedules will be normal business hours, such as 8:00 AM - 4:30 PM - OR - 8:30 AM - 5:00 PM
• This is a remote position

Key Responsibilities

• Underwrite new and renewal Personal Lines business within authority
• Evaluate risks and make underwriting decisions based on company guidelines
• Build and maintain strong relationships with independent agents
• Partner with Sales, Claims, and other internal teams to support agency success
• Provide exceptional service while balancing quality, efficiency, and production expectations

This is a great opportunity for individuals looking to grow their underwriting career.

Success on our team requires a blend of customer service skill and analytical prowess. Each account we work on is interesting and challenging. Satisfaction comes from finding solutions that provide the best coverage and give our partner agents a way to differentiate themselves from the competition. If you are adaptable, responsive, love customers and really want to make a difference, we want to hear from you!

As an Associate Underwriter, you will perform case underwriting activities (new and renewal policies) in support of more senior underwriters. Under close supervision and guidance, works within narrowly defined limits and authority on assignments of low complexity. You may also assist with projects and research by performing a piece of the overall work in support of more senior staff. We'll count on you to apply underwriting rules and guidelines, rating manual rules, and insurance laws and regulations to policy decision making.

Key Responsibilities:

• Gathers information from multiple sources according to company guidelines in order to support underwriting analysis. May require gathering verbal information or data through reports or other electronic means.
• Reviews individual risks for acceptability and handles those within authority based on company underwriting guidelines and standards. May perform analysis for others or in support of higher level underwriters.
• Completes assigned underwriting transactions and tasks within established time and service standards. Strives to complete all transactions in a first time final mode.
• Makes decisions to accept, modify or decline personal lines business of lower complexity in accordance with policies, practices, and standards. Determines the proper classification of risks to ensure the matching of price and product to the customer.
• Plans completion of assignments to meet agreed upon timelines and service level agreements.
• Consults with agents and internal partners. Recommends opportunities for business development and service capabilities.
• May participate in the management of agency performance as part of the underwriting team.
• Responds to requests with resolution within established time and service standard. Routes calls and higher level issues to…