Management Liability - Senior UW Specialist Specialty; Hybrid​/Remote

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values everyday, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

The Management Liability team is seeking a Senior Underwriting Specialist, Specialty to help drive profitable growth and strengthen agency partnerships across the Midwest. This role is responsible for new and renewal business production, portfolio management, and underwriting complex middle-market Management Liability risks while serving as a trusted partner to specialty and multi-line agents.

The position must be based in Indianapolis, IN, or Grand Rapids, MI
, with flexible hybrid or fully remote work arrangements available. Travel is required to support agency relationships, business development activities, and key market initiatives.

We are proud to foster an inclusive culture built on our Care Values and are committed to attracting, developing, and retaining top talent.

We encourage all experienced Management Liability underwriting professionals to apply.

Responsible for identifying, soliciting, underwriting, and selling new and renewal Specialty accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions.

Operates within a broad Letter of Authority for all underwriting decisions and with limited direction while managing an assigned book of business, generally with high technical complexity and coordination.

This is a Full‑time, Exempt role.

• Thorough knowledge and understanding of business strategy (segments, general; coverage differentials; partner/non partner, etc.).
• Knows and applies advanced underwriting concepts including risk selection, exposure, internal controls, coverage implications, and loss analysis.
• Advanced adherence to CAT guidelines and applies increased knowledge of CAT aggregation strategies to decision making.
• Can identify types of coverages including gaps in coverages typically provided within given operations, can explain coverages and correlating exposures and controls to agents to complete our value‑added proposition. Knowledge of pricing components and rating methodology and correlates pricing to exposure, financial strength, and competitive analysis.

• Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, industry and LOB mix, new business, and portfolio management goals.
• Demonstrates ability to properly leverage competencies, act as a resource, and build long‑term, profitable, and mutually beneficial relationships with agencies, internal management, and external resources.
• Constructs and executes portfolio business plans independently through organized workflow & desk management, which may include special projects.
• Reviews key metrics and uncovers trends that may lead to new business opportunities within agents while achieving profitable growth.
• Drives the implementation of profit improvement initiatives with key agents by leveraging resources.
• Advocates and coordinates with Specialty department, Middle Market and Small Commercial to learn and share knowledge in cross‑sell opportunities to help manage portfolio/book of business.

• Operates with a franchise perspective to identify and drive enhanced sell opportunities and create growth within other lines of business and customer segments.
• Utilizes our value proposition to enhance agency economics, partner conversion, and product specialization in partnership with local management.
• Prioritizes and drives effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve new business results.
• Independently implements territory business plans,…