Field Auto Appraiser - Rhode

Job Overview

National General, part of The Allstate Corporation, offers a range of insurance products including auto and home. We are seeking a motivated, customer‑focused Field Auto Adjuster or Appraiser to join our Claims team.

In this role you will inspect damaged vehicles, prepare accurate repair estimates, negotiate repairs with body shops, and guide customers through the claims process. You will manage your own schedule, travel throughout your assigned territory, and serve as a trusted advisor during the claims process.

• Possess strong estimating fundamentals to create or audit estimates of damages for 1st and 3rd party material loss of all severities.
• Have a deep understanding of the content of all policy types written by the company.
• Negotiate settlements, make settlement payments and document all activities in the most complex files across multiple lines.
• Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices; make decisions on the best option.
• Build maintained relationships with both internal and external customers across multiple lines.

At least one year of field auto damage estimating experience, strong customer service skills, and experience with industry estimating platforms such as CCC ONE or Mitchell.

• Auto Insurance Claims
• Business Acumen
• Business Management
• Claims Administration
• Claims Resolution
• Critical Thinking
• Customer Service
• Insurance Claims Investigations
• Negotiation
• Prioritization
• Quality Management
• Time Management
• Training

• Field Auto NG NCL Consultant I: $26.49 – $37.50
• Field Auto NG NCL Consultant II: $28.03 – $39.42
• Field Auto NG NCL Senior Consultant I: $35.82 – $54.90

Package also includes incentive pay (commission, bonus, etc.) based on experience and qualifications.

• Allstate provides a comprehensive technology setup: laptop, monitors, headset, keyboard, and mouse.
• Eligible employees working from home receive a monthly connectivity reimbursement to offset internet costs.
• Work from home requires a dedicated, private workspace and reliable internet (minimum speeds of 50 MB download and 5 MB upload).

National General Holdings Corp. is an Equal Opportunity employer – Veterans/Disabled and other protected categories. Candidates must possess authorization to work in the United States, and we do not sponsor work visas.