Claim Consultant - Complex Liability Solutions

Consultant Claims - CH08CE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

• Making coverage determinations and communicating written position(s) to insureds and other required parties.
• Setting appropriate expense and indemnity reserves within prescribed authority levels and monitoring them regularly for adjustments.
• Presenting cases to management for expense or indemnity reserve authority above established limits.
• Developing and implementing resolution strategies to achieve high quality outcomes.
• Proactively managing litigation and counsel, including litigation planning, execution, budgeting and bill review.
• Providing periodic claims reviews for individual insureds on an as‑needed basis.
• Attending trials and mediations as necessary.
• Contributing to broader claim and enterprise goals through audits, projects and product development initiatives.
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues and industry trends.
• Working closely with TPAs to address time‑limit demands, evaluate extra contractual exposure and other complex issues.
• Partnering with CLS underwriters to communicate the value of the CLS claims model to prospective insureds, agents and brokers.
• Providing support to the CLS business unit to explain, evaluate and address claim trends and developments for prospective and current insureds.
• Acting as liaison between CLS and various third‑party administrators, and internal departments such as billing, reinsurance accounting, finance and actuarial.

• Bachelor’s degree preferred.
• Minimum of five years handling General Liability litigated coverage and liability matters.
• High level of discipline; results‑oriented; focused on bottom‑line results.
• Superior analytical ability and organizational skills.
• Excellent oral and written communication skills.
• Excellent strategic thinking ability and task execution skill.
• Excellent negotiation and technical claim handling skills, including knowledge of coverage and tort laws.
• Full command of issues and medicals related to high‑value bodily injury claims.
• Ability to analyze coverage and liability issues.
• Ability to communicate thoughts clearly and concisely and to influence and persuade others.
• Superior interpersonal skills and strong team player.
• Ability to exceed expectations and influence others to do the same.

This role can have a Hybrid or Remote work arrangement.

Candidates who live near one of our office locations (Hartford, CT; Lake Mary, FL; San Antonio, TX; Naperville, IL; or Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

The listed annualized base pay range is $84,800 – $127,200. Actual base pay may vary above or below this range based on performance, proficiency and demonstration of the required competencies. Base pay is one component of The Hartford’s total compensation package, which may also include short‑term or annual bonuses, long‑term incentives and on‑the‑spot recognition.

We are an Equal Opportunity Employer and do not discriminate on the basis of sex, race, color, veterans, disability, sexual orientation, gender identity or expression, religion or age.