Claims Adjuster Trainee

Job Overview

Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. The position is part of a training program that leads to a longer‑term Claims Adjuster role.

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage
• Investigates and verifies the details of automobile accidents, including obtaining police reports, collecting witness statements, confirming coverage, and determining liability

Supervisory Responsibilities:

This job does not have supervisory duties.

• Auto Insurance Claims, Automobile Accidents
• Customer Service, Investigative Skills
• Multitasking, Negotiation, Task Management, Time Management
• Basic understanding of insurance policies and industry practices
• Strong communication and analytical skills

• Claims Trainee: $20.77 - $29.57 hourly
• Claims Analyst III: $50,000 - $74,350 annually (based on experience and qualifications)
• Compensation may include incentive pay such as commission or bonus if applicable

• Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
• Monthly connectivity reimbursement for eligible employees working from home
• Dedicated private workspace required for remote work
• Reliable internet connection with minimum speeds of 50MB download and 5MB upload

Equal Employment Opportunity:
National General Holdings Corp. is an Equal Opportunity employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.

Candidates must possess authorization to work in the United States, as the company does not sponsor work visas.