Field Auto Adjuster - Charlotte, NC - National General

Field Auto Adjuster
- Charlotte, NC
- National General

National General, a part of The Allstate Corporation, offers home, auto, accident and health insurance along with other niche products through a network of independent agents and direct to consumers.

This role is responsible for inspecting and estimating damages for first- and third-party auto material damage claims. You will evaluate losses, prepare or review estimates, and support accurate and efficient claim resolution.

In this role, you will work closely with customers, repair facilities, and internal teams to move claims forward. You may also support quality reviews, provide technical guidance, and help maintain consistent estimating practices across the team.

We are seeking an Auto Field Adjuster to join our team in the Charlotte, NC region. In this field-based role, you will assess vehicle damage, prepare estimates, and guide customers through the claims process across Union and Mecklenburg counties.

If you have strong auto estimating experience, enjoy working independently in the field, and take pride in delivering fair and timely claim outcomes, this is a great opportunity to grow your career with National General.

• Possesses strong estimating fundamentals to create or audit estimates of damages on first and third party material damage losses of all severities.
• Possesses a deep understanding of the content of all policy types written by the company.
• Negotiates settlements, makes settlement payments, and documents all activities in the most complex of files across multiple lines.
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option.
• Builds mastered relationships with both internal and external customers across multiple lines.

Base compensation offered for this role is:
Field Adjuster Cons I: $26.49 - 37.50/hour
Field Adjuster Cons II: $28.03 - 39.42/hour
Field Adjuster Sr. Cons I: $35.82 - 45.58/hour

Compensation is based on experience and qualifications. Total compensation may include additional components, such as incentive pay (e.g., commission or bonus), if applicable.

Joining our team isn't just a job—it's an opportunity that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger—a winning team making a meaningful impact.

National General Holdings Corp. is an Equal Opportunity Employer—Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States; we do not sponsor work visas. In the event you need assistance or accommodation with the application, please contact NGIC main office at .

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.