Insurance Specialist; Workers Compensation

Insurance Specialist (Workers Compensation)

The Insurance Specialist (Workers Compensation) is a key member of the Legal and Risk Management team and serves as the primary administrator for the Company's workers' compensation, general liability, property, and auto claims programs. Reporting to the Director of Risk & Insurance, this position partners closely with Legal, Human Resources, Safety, Store Operations, Facilities, Treasury, and third-party administrators to ensure claims are managed efficiently, regulatory requirements are met, and business risk is minimized.

This role requires a self-driven insurance professional who can independently manage a high volume of claims in a fast-paced, multi-state retail environment while exercising sound judgment and maintaining strong relationships with internal business partners, insurance carriers, brokers, attorneys, and third-party administrators.

The Insurance Specialist is responsible for claims administration from initial notice through resolution, OSHA recordkeeping, certificates of insurance, insurance compliance, litigation support, policy renewals, and risk reporting. The role also supports the Director of Risk & Insurance with insurance renewals, policy placements, contractual insurance reviews, and strategic risk management initiatives.

Success in this position requires strong analytical skills, exceptional organization, attention to detail, the ability to prioritize competing deadlines, and confidence communicating with individuals at all levels of the organization.

• Claims Management
• Workers' Compensation Administration
• Risk & Insurance Administration
• Reporting & Compliance
• Operational Support

• Bachelor's degree in Risk Management, Insurance, Business Administration, Legal Studies, or a related field, or equivalent professional experience.
• Minimum of 3 years of insurance claims, risk management, or workers' compensation experience, preferably within a multi-location retail organization.
• Demonstrated experience administering workers' compensation claims across multiple states.
• Working knowledge of OSHA recordkeeping requirements and workers' compensation regulations.
• Experience working directly with insurance carriers, brokers, third-party administrators, attorneys, and internal business partners.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Ability to independently manage multiple priorities in a fast-paced environment while consistently meeting deadlines.
• Excellent written and verbal communication skills with the ability to communicate effectively across all organizational levels.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Retail industry experience supporting multi-location operations.
• Experience with in an in-house Legal or Corporate Risk Management department.
• Experience with insurance renewals, policy administration, and Certificates of Insurance.
• Familiarity with lease insurance requirements and contractual risk transfer.
• Experience with claims management software and incident reporting systems.
• Associate's in Risk Management (ARM), CPCU, or other insurance designation, or progress toward obtaining one.

Work Location:

Home Office - Coppell, TX

Work Schedule:

Hybrid

• Onsite:
  Tuesdays, Wednesdays, and Thursdays
• Work from Home:
  Mondays and Fridays

Discover At Home, the Home and Holiday Décor Superstore with endless aisles of must-have styles at prices so low you won't believe it. We are a dynamic, fast-paced retail brand with exciting career opportunities offering growth and a fun job you'll love. We boast over 260 retail stores across 40 states, multiple distribution centers, and a modern corporate headquarters located in Coppell, TX.

We have open positions that value imagination and diversity, giving people the opportunity to explore, grow, and help shape our future.

• Home Office
• Must be able to remain stationary at a desktop workspace for extended periods of time.
• Ability to move about an office environment.

At Home is proud to offer competitive benefits for non-temporary positions, including…