Metal Adjuster - Orlando, FL

Job Location:

Casselberry, FL 32707

Salary Range: $45,000.00 - $65,000.00 per year

Loyalty MGA is seeking experienced Bilingual Auto Insurance Adjusters to join our team! This position offers a hybrid work schedule upon successfully completing the company’s probation period. We are looking for professionals with expertise in Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, Special Investigation Units, and more. This is an excellent opportunity for individuals looking to grow their careers in a dynamic and supportive environment.

• Investigate and assess auto insurance claims focused on property damage and collision coverage.
• Analyze damage reports, repair estimates, and supporting documents to determine coverage and liability.
• Establish accurate reserves and evaluate claim settlements within company guidelines.
• Conduct interviews with policyholders, claimants, and witnesses to gather critical information.
• Coordinate with repair facilities, appraisers, and external parties for efficient claim resolution.
• Maintain compliance with state regulations and company policies during claim handling.
• Provide exceptional customer service to policyholders and external stakeholders.

• Minimum 6 months of experience handling property damage or collision coverage claims.
• Hold a valid all lines 6-20 license.
• Bilingual proficiency in English and Spanish is required.
• Active insurance adjuster’s license preferred; must obtain and maintain as needed.
• Strong communication, negotiation, and problem-solving skills.
• Basic proficiency in Microsoft Office and claims management systems.
• Must reside in or near Orlando, Florida, and have a reliable internet connection for remote work.

We are a fast-growing bilingual insurance organization supporting clients throughout Florida. Our claims team helps families and businesses navigate unexpected events with confidence by providing accurate assessments, timely communication, and solutions tailored to each situation.

We take pride in offering a claims experience that is supportive, efficient, and built around real customer needs. We are not your average insurance agency. We invest in our people, recognize performance, and provide clear opportunities for career growth.

If you are bilingual, detail oriented, and motivated to build a rewarding career in claims adjusting, you have found the right team.

• Real base pay — Competitive salary based on your experience and license
• Medical Insurance — Comprehensive health coverage for you
• Dental & Vision — Full dental and vision plans included
• Supplemental Plans — Voluntary supplemental options available
• Basic Life Insurance — Company‑paid life insurance policy
• 401(k) with Match — We invest in your retirement savings too
• Paid Time Off — 2.5 weeks of PTO to start, growing with tenure
• Sick Time — Dedicated sick time, separate from your PTO
• Performance Bonus — Structured plan tied directly to your results
• Employee Referral Program — Earn rewards for bringing great talent in

• PROTECT — We ensure the safety of our communities with robust, comprehensive insurance options.
• HELP — Our agents provide swift, personalized support to guide every client through their options.
• PROMOTE — We invest in our workforce with career paths and training for aspiring agents.
• BUILD — Every client relationship is built on trust and transparency, tailored to individual needs.
• EDUCATE & GUIDE — We empower clients to make informed insurance decisions with clarity.
• PROVIDE — Affordable, innovative insurance solutions made accessible through tools like our app.

We are building a team of motivated bilingual professionals who want their effort to show in their paycheck. Bring your license, your drive, and your ambition to apply.