Claims Specialist III, Property Large Loss (Atlanta, GA - WFH

About this Role

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This is a work‑from‑home position with day travel to policy locations (on average 3–4 days a week) via company vehicle (personal use, gas and maintenance included). Claims inspections will include onsite and virtual inspection.

The ideal candidate will live in the Atlanta, GA area. Territory:
This role will cover Georgia, Florida, Alabama, and South Carolina (up to 25% travel). Occasional travel outside of the territory may be required. Relocation assistance may be available for qualified candidates who reside more than 50 miles outside of the ideal candidate locations listed.

• 5 years of insurance field/property claims handling or adjusting experience (large loss – preferred)
• Solid experience/proficiency with Xactimate
• Solid experience writing own estimates and handling claims start to finish
• Construction background/experience – Residential, Roofing, Remodeling, water mitigation, etc.
• Strong customer service competency
• Strong written and verbal communication skills
• CAT duty required for this position

• Medical, Dental, Vision, 401(k) with company match, Company‑paid Pension plan, Paid time off and more.

No two property claims are ever the same and each customer has unique needs. Our team thrives on providing the very best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people when they most need it, we want to know more about you!

• Handles all assigned claims promptly and effectively, with little direction and oversight, which may include complicated and catastrophic losses.
• Makes decisions within delegated authority, recommends settlement values in the disposition of claims as outlined in company policies and procedures.
• Accurately pays claims based on policy provisions, state mandates and/or fee schedules.
• Determines proper policy coverages and applies standard methodologies to conclude assigned cases according to company guidelines.
• Adheres to high standards of professional conduct while delivering outstanding service.
• Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy.
• Maintains knowledge of court decisions that may affect the claim's function; current principles and practices; innovations; and policy changes and modifications.
• May be required to maintain knowledge of other functions within assigned subject area, which may require attending various seminars or training sessions.
• Maintains current knowledge of local industry repair procedures and local market pricing.
• Ability to act for Claims Manager.
• Mentors and provides leadership to less experienced claims associates.
• Provides one‑on‑one training and assists with training/presentations as assigned by claims management.
• Creates and analyzes severe incident reports, reinsurance reports and other information to corporate office, claims management and underwriting.
• Partners with Special Investigation Unit and Subrogation to identify fraud and subrogation opportunities.
• Assists general counsel to prepares files for suit, trial or subrogation.
• Consults claims staff and defense counsel for discovery processes and lawsuit file/trial strategy on case‑specific issues.
• Initiates and conducts follow‑ups through proficient use of the claims and other related business systems.
• Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers.
• May perform other responsibilities as assigned.

Reports to Claims Manager. Individual…