Property Adjuster I

Responsibilities

• Exercises independent discretion or judgment in handling property claims within designated level of authority.
• Also responsible for servicing assigned territory and may handle litigated claims.
• Operates from a home office but requires daily travel to conduct property inspections within the assigned territory.
• Contacts Policyholders regarding property claims within level of authority.
• Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates.
• Evaluates and makes recommendations regarding coverage of claims.
• Handles property claims within designated authority.
• Sets and maintains adequate reserves.
• Obtains and reviews reports, statements, records and related materials as required.
• Evaluates information to determine coverage and total value of claim.
• Determines payments and issues checks or declines payment as required.
• Documents claim files and submits final report to file for closure.
• Identifies subrogation situations and initiates appropriate action.
• Interacts with Agents and district sales managers on matters of mutual concern.
• May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required.

• High School Diploma or GED and two years of claims handling experience, or equivalent required.
• High School Diploma or GED and successful completion of ERIE sponsored formal education.
• Bachelor’s Degree required.
• Incumbent must live in territory assigned unless a change is approved by the company.
• Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
• Willingness to pursue and complete Technical Learning Center Training required.
• Successful completion of AIC 33 and AIC 35 preferred.
• Willingness to obtain and maintain any required licenses.
• Valid driver’s license and good driving record required.

Demonstrates expertise in property claims handling, including conducting investigations, evaluating coverage, and managing claims documentation. Proficient in interacting with policyholders, agents, and legal representatives while maintaining compliance with regulatory requirements.