Inside Property Adjuster
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-08-02
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Insurance
Property Insurance, Insurance Claims, Insurance Agent & Advisor, Insurance Analyst
National General is part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description Responsible for investigating and confirming the facts of loss for the most complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor and may assign direction to more junior employees, having mastered our processes and obtained technical expertise.
National General is seeking an Inside Property Adjuster to join our Claims team! This is a fully remote role, offering the flexibility to work from home while conducting occasional in-person inspections to evaluate homeowner property claims. Prior experience handling residential homeowner claims, with proficiency in Xactimate and Xact Analysis, is highly preferred. This role is responsible for investigating and managing complex homeowner claims from initial inspection through resolution.
Evaluates coverage, assess damages, and prepare detailed estimates to support fair and accurate claim outcomes. You will work directly with customers, contractors, and internal partners to ensure timely resolution while maintaining compliance with regulatory and company guidelines.
- Exhibits mastery estimating fundamentals in order to create estimates of damages on the most complex 1st party homeowner losses of all severities
- Builds mastered relationships with both internal and external customers
- Interprets regulatory compliance and fair claims practices
- Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
- Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
- Recommends process improvements
This job does not have supervisory duties.
Sign On Bonus:You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
* Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.
* As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.
Claims Management System, Claims Negotiations, Claims Review, Homeowners Claims, Property Claims, Property Claims Management, Property Damage, Property Damage Claims, Property Repairs, Xact, Xactimate, Xactimate (Estimating Software), Xactimate Estimating
Compensation Base compensation offered for this role is:Inside Adjuster Cons I: $53,500 - $77,800 Inside Adjuster Cons II: $56,000 - $82,500 Inside Adjuster Sr Cons I: $65,650 - $104,100 And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.
Joining our team isn’t just a job - it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while…
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