Underwriter Portfolio Middle Market

Our Middle Market team is currently seeking a Sr. Portfolio Underwriting Specialist . This position reports to the Chief Operating Officer of Middle Market .

This is a full time, exempt role. Position is eligible for Hybrid or Remote work arrangement.

The Sr. Portfolio Underwriting Specialist role is a key member of the home office underwriting team and will support field renewal underwriting operations. You will underwrite a nationwide portfolio with dedicated branch and agency assignments, rotating every 3 to 6 months. Rotating portfolio assignments will afford you the opportunity to gain hands‑on Hanover underwriting experience and develop broad geographical expertise.

Responsible for the underwriting and retention of Middle Market renewal accounts that drive profit and align with the business unit objectives and strategies. The renewal book will be comprised of 120 - 160 annual accounts with an average book premium of $16M - $20M.

The Sr. Portfolio Underwriting Specialist holds the highest level of field underwriter authority grant, is highly effective at negotiating all aspects of the portfolio internally and externally and is highly effective in partnering with internal constituents to drive the business results. Responsible for demonstrating leadership and applying knowledge in ways that improve the performance of the underwriting team (mentoring, training, sharing expertise, participating in projects).

Responsible for operating within a Letter of Authority and/or collaborating with business unit leadership on underwriting decisions. Accountable for meeting acceptable quality and service standards set forth by the company. Work closely with an Underwriting Assistant to ensure all policies are efficiently and effectively managed throughout the renewal underwriting process.

• Applies advanced knowledge of underwriting concepts and risk acceptability to assigned renewal portfolio to make sound underwriting decisions. Knows key questions to ask to ascertain the full scope of operations and conducts a thorough exposure/control analysis on accounts including coverage analysis. Engages with others on complex decision-making to provide additional expertise and support.
• Utilizes all underwriting tools and systems needed to inform the decision‑making process ensuring underwriting guidelines are followed. Provides training to new hire employees on systems, tools, processes, and workflows.
• Provides mentoring and training to less experienced team members to increase their skill level and knowledge on a variety of topics including underwriting analysis, pricing considerations and policy structure. Partners with Underwriting leadership to identify training topics and approaches for delivering the training.
• Adheres to Catastrophe guidelines and maintains underwriting discipline to minimize exposure ensuring appropriate pricing, terms and conditions apply to individual risks.
• Collaborates with Risk Solutions on risk mitigation tactics including service offerings that will help improve the overall safety of our insureds operations. Coordinates stewardship meetings with the Risk Solutions team to display technical expertise to our customers building confidence in our company.
• Operates within the scope of assigned Letter of Authority and/or receives appropriate approval for elements outside of authority. Completes file documentation in accordance with company standards and state regulations. Able to clearly articulate thought process around individual account decisions.

• Manages portfolio to execute upon business unit objectives for rate, new money, retention, mix and profitability. Identify cross‑sell opportunities within existing book and coordinate with the Sales Underwriter to solicit new business opportunities.
• Applies advanced knowledge of pricing components and rating methodology and correlates pricing to exposure to develop adequate premium for the risk. Recommends pricing decisions that align with business unit rate, new money, and retention targets.
• Shares insights on marketplace, line of business,…