Desk Property Adjuster - NC

National General is part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description:

As a Property Desk Adjuster, you will investigate and evaluate homeowners property claims from start to finish. You will confirm the facts of loss, determine coverage, assess damages, and negotiate settlements within your assigned authority. In this role, you will manage the entire claim lifecycle, including supplements, Additional Living Expense (ALE) claims, contents, and personal property losses.

• Handles investigation regarding all aspects of Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority.
• Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review).
• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.
• Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems.
• Identifies customer needs and works to meet those needs using appropriate customer service skills.
• Determines subrogation or fraud potential and how to handle.
• Demonstrates broad understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.

This job does not have supervisory duties.

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designation. People who have previously worked for Allstate, including its family of companies, are not eligible for this sign‑on bonus.

• Customer Service
• Damage Assessment
• Organizing
• Proactive Behavior
• Property Claims
• Property Damage Claims
• Property Insurance Claims
• Settlement Negotiations
• Xactimate

Base compensation offered for this role is:

• Inside Property Cons I: $53,500./salary
• Inside Property Cons II: $56,000./salary
• Inside Property Sr. Cons I: $68,500./salary

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

We are seeking an experienced Property Desk Adjuster preferably located North Carolina. Experience handling claims in both field and desk settings is strongly preferred. Holds an active adjuster license or possess a license that qualifies for reciprocity in the applicable states is strongly preferred.

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified…